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Kjaer Group Jobs – Aftersales Manager at Motorcare
Job Title: Aftersales Manager
Organisation: Motorcare
Uganda Limited
Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Managing Director
About Us:
Motorcare Uganda Limited is a
subsidiary of Kjaer Group (founded in Denmark in 1962). Being a member of the
Kjaer Group of companies, we are represented in more than 23 countries in
Africa and have been operating on the continent since 1977. Motorcare leads the
way in supplying transport solutions. As the authorised distributor of Nissan
vehicles and Suzuki motorcycles, we provide full sales and after sales support
within Uganda. Today, Motorcare Uganda is the official distributor of Nissan
vehicles and Suzuki motorcycles. From 1st May 2006, we are very proud to also
have assumed the sole distributorship for BMW in Uganda.
subsidiary of Kjaer Group (founded in Denmark in 1962). Being a member of the
Kjaer Group of companies, we are represented in more than 23 countries in
Africa and have been operating on the continent since 1977. Motorcare leads the
way in supplying transport solutions. As the authorised distributor of Nissan
vehicles and Suzuki motorcycles, we provide full sales and after sales support
within Uganda. Today, Motorcare Uganda is the official distributor of Nissan
vehicles and Suzuki motorcycles. From 1st May 2006, we are very proud to also
have assumed the sole distributorship for BMW in Uganda.
Key Duties and Responsibilities:
- Draw
and manage budget and strategic plan for the Aftersales department to
ensure Aftersales profitability. - Manage
the entire Aftersales business operation, Service management, Parts
operation and Customer satisfaction. - Steer
and motivate Aftersales employees to effectively operate the department at
maximum efficiency and productivity, whilst ensuring that the department’s
business targets are achieved. - Drive
and promote Nissan Dealer Operating Standards. - Ensure
workshop efficiency, availability of adequate shop capacity and general
maintenance. - Keep
updated with all service publications and ensure that all employees are
kept informed about publications and are aware of product changes and
sen/ice methods. - Ensure
adequate inventory management as per budget requirements. - Manage
compliance and adherence to proper service shop and parts warehouse
procedures. - Keep
updated and comply with HSE policies and procedures and keeping a high
profile on all HSE matters. - Ensure
continuous skills development of Aftersales Personnel. - Responsible
for personnel planning to meet future requirements and objectives.
Qualifications, Skills and Experience:
- The
ideal candidate must possess a relevant University Degree. - Desirable
to have completed a mechanical /electrical course at a technical school,
or have acquired equivalent experience and qualification which includes
business experience in automotive trade. - Possess
negotiating, organizing skills and great appreciation of his duties. - Exceptional
outstanding problem solving skills, proven track record with regards to
achieving results - Excellent
communication & interpersonal skills - Skills
in people management & team leadership. - Possess
the ability to work under minimum supervision and under pressure. - High
degree of integrity and flexibility. - East
African citizens are encouraged to apply.
How to Apply:
All suitably qualified
candidates should their updated CVs and academic documents to:
candidates should their updated CVs and academic documents to:
The Human Resource Manager,
Motorcare Uganda,
P.O Box 12704,
Kampala. Uganda
Deadline: 28th February 2015.
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