The Ugandan Jobline

• Develop profitable
  and sustainable sales growth plans for the assigned customer segment.
• In charge of customer
  identification and recruitment: Retain and profitably grow sales volumes
  and profitability within the assigned segment through proactive sales,
  understanding customer requirements/needs and customer relationship
  management.
• Effectively
  co-ordinate the activities of the resources assigned to ensure that sales
  and revenue targets are met.
• Ensuring that agreed
  sales targets and objectives are met by expanding market awareness of
  Smile’s brand, products and services.
• Register Smile
  customers onto the Smile network and installation of Smile routers,
  dongles and/or other equipment at the customer premises.
• Attain intimate
  knowledge of the composition of the Smile market in your assigned
  area/segment.
• Create and maintain
  an up-to-date database of existing and potential customers within the
  assigned segment with the view expanding the Smile footprint within the
  assigned segment.
• In charge of the safe
  keeping of cash received from airtime sales until it has been handed over
  to the Smile Cashier or bank in a Smile bank account
• Manage customer
  relations, attend to customer queries and continuously measure customer
  satisfaction and take prompt corrective measures
• Regularly reviewing
  daily, weekly and monthly results and aligning activities and resources
  accordingly.
• Reporting on sales
  results and market conditions to the Head of Sales & Marketing and
  making appropriate recommendations.
• Maintain in good
  condition all tools of trade (“equipment”) issued to you by Smile and ensures
  that they are returned to Smile for safe keeping at the end of every day.
• Perform any other ad
  hoc duties assigned to you from time to time by the Head of Sales&
  Distribution or any other person appointed by the Company for this
  purpose.

• Achievement of
  customer recruitment (sales) and revenue targets
• Organization – sales
  plans, route plans, execution documentation, meeting attendance and
  reporting
• Customer
  satisfaction and relationship management (retention and compliant
  resolution)
• Conversion of
  prospects into paying customers
• Product knowledge/
  awareness of assigned market segment
• Compliance to Smile
  Sales and cash handling processes and procedures

• The ideal candidate
  should possess a good bachelor’s degree in Business, Marketing, Sales
  other business related degree
• Past sales
  experience with a minimum of two to three years at supervisory or
  managerial level
• Past experience in
  the same or similar role in an ISP or telecom services provider will be of
  added advantage
• Local market
  knowledge: Product specific knowledge will be an added advantage
• Excellent track
  record in meeting and/or exceeding sales targets. Strong aptitude and
  knowledge of Sales and Marketing Techniques
• Resource planning,
  organization and time management skills
• Excellent interpersonal
  and networking skills – demonstrated ability to develop, build and
  maintain customer relationships.
• Strong communication
  and presentation skills. Ability to present/ demonstrate various solutions
  to customers
• Result oriented with
  a strong drive and determination to excel. Strong work ethic, positive
  attitude and professional demeanor
• Able to work under
  highly demanding and challenging conditions.
• Willing to go an
  extra mile to ensure customer expectations are met or exceeded
• Team leadership and
  management skills
• Computer literacy skills
  and ability to understand numerical information

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