The Ugandan Jobline

• Implement effective sales and generate
  monthly sales performance reports in line with the set targets.
• Steer and monitor the growth of the loan
  book and deposits of the bank and initiate key drive strategies of driving
  the business.
• Actively market and effectively generate
  leads, create and periodically update customer databases for potential and
  existing High Net worth customers and recommend financial solutions based
  on customer value line with the set targets.
• Periodically generate a database of market
  information on the High Net Worth customers and provide integrated
  financial product solutions in line with banking practice and identified
  customer needs.
• Plan and implement customer relationship
  management training/sensitization programs for all bank staff in line with
  the High Net Worth customer expectation, the identified training needs and
  the bank’s customer service strategy.
• Conduct periodic visits or meetings to
  achieve understanding of the High Net Worth customer segment business
  needs intended to build a loyal customer base.
• Recommend procedural, process, and
  policy changes required to meet High Net Worth customer expectation, needs
  and generate periodic useful status reports.
• Maintain an updated database for the
  potential High Net Worth customers and give direction to branches on the
  key revenue generating strategies of the bank.
• Work closely with Branch Management and
  staff to implement and monitor a system of ensuring continued compliance
  with Know your Customer and risk management policies in line with bank
  procedures.

• The Client Relationship Manager -High
  Net Worth should hold an Honors degree in Business Administration,
  Economics, Commerce, Statistics or any other related discipline from a
  recognized University. Possession of a Postgraduate qualification in
  Business Management, Marketing, Economics or any other related disciplines
  is an added advantage.
• A minimum of five years’ experience in a
  large corporate and busy banking environment working directly with clients
  preferably; Credit, Banking, Marketing and Client Relationship Management
  with two years having been at supervisory / managerial level.
• Excellent Marketing skills
• Possess the ability to work
  independently ,with excellent 
  communication skills
• Strong negotiation  and persuasion skills
• Good computer literacy skills
• Excellent interpersonal  and people management skills
• Advanced analytical and problem solving
  skills
• Team building skills
• Possess the ability to creatively and
  professionally resolve customer queries in challenging situations
• Ability to handle multiple tasks
  simultaneously and timely.

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