3 Telecom Company Job Positions – Business Support Officer

Organisation: Q Sourcing
Duty
Station:
 
Kampala, Uganda
About
US:
Q Sourcing is an East African human resource
consulting and outsourcing company, combining unparalleled experience and
expertise across business functions.
Job
Summary:
 The Business Support Officer will be responsible
for handling day to day operational reporting processes. The incumbent also provides
the Business with accurate and timely reporting. Designs and constructs
relational databases for data warehousing. He /s she will also coordinate new
data development ensuring consistency and integration with existing warehouse
structure.
Key
Duties and Responsibilities: 
  • Provides the management with periodic and continuous reports related
    to business performance and non-financials figures.
  • Attends meetings with business units for data gathering and provides
    the business analyst team with the appropriate information.
  • Regularly reviews business requests to improve reporting; researches
    data sources for accurate data and better reporting delivery.
  • Supports the continuous improvement efforts in enhancing performance
    and providing increased functionality.
  • Checks accuracy of data and revenue by visual examination and
    reports directly to the superiors in case needed.
  • Supervises and tracks the operations and maintenance of the systems
    databases, and reviews the routine system checks;
  • Applies relational database concepts and query languages in order to
    design required summary or aggregation tables to support analyses.
Key
Performance Indicators:
  • Financial and non-financial reporting for prepaid and postpaid base.
  • Daily, weekly revenue and subscriber reporting.
  • Subscriber behavior and performance to assist marketing analysis.
  • Data warehouse routine checks and ensuring information security and
    data integrity.
Qualifications,
Skills and Experience: 
  • The Business Support Officers should hold Bachelor’s Degrees in
    Computer Science or Computer Engineering (from a reputed and recognized
    University).
  • A minimum of three to five years professional experience in same
    field – preferably in IT-Telecom Sector.
  • Past exposure and experience in Oracle DBMS with excellent SQL/PL
    SQL Knowledge.
  • Working knowledge with others databases (SQL SERVER, ACCESS, SYBASE,
    …).
  • Experienced with UNIX OS, Windows server suites, and Shell
    Scripting.
  • Knows ITIL fundamental concepts, practices and procedures
  • Handles and applies availability, capacity, information security and
    service level management principles, practices and procedures.
  • Handles and applies request fulfillment, access management
    principles, practices and procedures.
  • Detailed working knowledge with others databases (SQL SERVER,
    ACCESS, SYBASE, …).
  • Experienced with UNIX OS, Windows server suites, and Shell
    Scripting.
  • Knows ITIL fundamental concepts, practices and procedures
  • Handles and applies availability, capacity, information security and
    service level management principles, practices and procedures.
  • Handles and applies request fulfillment, access management principles,
    practices and procedures.
Age: 25 years and above
How
to Apply: 
All suitably qualified and interested candidates are
invited to send a comprehensive CV by e-mail to recruitment@qsourcing.com.
Note: Kindly mark your application as “Application _ Business Support
Officer” in the subject line of your email.
Deadline:
16th February, 2015 by 5:00 PM
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