IT Career Vacancies – Business / Functional Analyst at UGACOF

Organisation: UGACOF
Duty Station: Kampala,
Uganda
Reports to: ICT Manager
About US:
UGACOF is one of the largest
coffee processors and exporters in Uganda and East Africa with a capacity
reaching 45,000 metric tonnes of coffee annually. UGACOF has extensive
knowledge of the internal and export markets and a worldwide network of buyers
for Robusta and Arabica coffee.
Job Summary: The
Business / Functional Analyst will understand and regularly review business
processes and the current Management Information System implementation, propose
improvements and changes and manage implementation in the system, train and
support users. The incumbent will be charged with carrying out functional
Analysis of the IT System needs for UGACOF and its East African sister
companies covering end to end processes from Washing Stations to delivery to
end customer as requested by the Group CTIO and accompany the successful
delivery of the IT solution, i.e. Analyze the needs, Specify the requirements,
Test of the implementation, Train on the Tool, Prepare User Manuals, Follow up
with the teams on progress and related.
Key Duties and Responsibilities: 
  • Understand,
    analyze, review, document and automate the business processes and the
    management reporting needs and manage requirements to the project level.
  • Determine
    operational objectives by studying business functions; gathering information;
    evaluating output requirements and formats.
  • In
    charge of improving systems by studying current practices and designing
    modifications
  • Oversee
    the implementations from analysis to deployment and support
  • Offer
    technical solutions to address business problems
  • Recommend
    controls by identifying problems and writing improved procedures
  • Actively
    monitor project progress by tracking activity; resolving problems;
    publishing progress reports
  • Mentor,
    coach, train and support the end users whilst troubleshooting software
    issues
Key Performance Indicators:
  • Proven
    operational support for applications
  • On
    time and on budget Project Management for application initiatives
    Develop and maintain project management plans.
  • Work
    within agreed Project standards.
  • Manage
    tasks and be responsible for reporting through project structures.
  • Duties
    are carried out in a professional manner to a high standard with due care
    and attention to detail.
  • Response
    time to resolve technical issues.
  • Suitability
    of design and quality of delivery and support to the user and management
    satisfaction
Qualifications, Skills and Experience: 
  • The
    ideal candidate should preferably hold a Master’s or a Bachelor’s degree
    in Information Technology or Computer Science or related field. Possession
    of a Post graduate qualification in a relevant discipline is an advantage.
  • At
    least three years or more of relevant working experience in IT in business
    and functional analysis in F&B industry preferably.
  • Three
    to five years’ experience in Software design, planning and implementing IT
    solutions and strategies in a reputable organization.
Personal Competences: Software Design, Software Documentation,
Software Development Process, Software Requirements, Analyzing Information,
Teamwork, Software Maintenance, Written Communication, Promoting Process
Improvement. Knowledge of SQL is a must.
How to Apply: 
All suitably qualified and
interested candidates are encouraged to send their applications addressed to:
The Human Resources Manager, UGACOF Limited Bweyogerere, Kiira P.O Box 7355,
Kampala, Uganda.
E-mail applications to: recruitment@ugacof.com
Deadline: 31st January 2015

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