Barclays Bank UK Jobs – Fraud Analyst

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Organisation: Barclays
Bank UK
Duty
Station: Kampala, Uganda
About
Barclays UK:
Barclays is
a British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and
investment banking, as well as wealth management, mortgage lending and
credit cards. It has operations in over 50 countries and territories and
has around 48 million customers. As of 31 December 2011, Barclays had total
assets of US$2.42 trillion, the seventh-largest of any bank worldwide.
Job
Summary: The Fraud Analyst will be responsible for the Security, Fraud and
Investigations team which exists to ensure the safety of our reputation,
through maintaining the highest standards of physical security for our
customers and colleagues, recognizing the risks inherent in some emerging
markets, together with a proactive approach to fraud prevention, detection and
resolution. These functions are critical to the successful operation of any
banking business. The Fraud and Investigations core role is to proactively
manage fraud risk within the Global Retail & Commercial Banking by
implementing & embedding the Group Fraud Risk Control Framework and
policies, managing fraud losses within the budgets / appetite, ensuring fraud
reporting standards are complied with; development of fraud risk capability in
fraud management & investigations and pro-actively incept/lead fraud
reduction, training & prevention initiatives across the country.
The
Fraud Analyst core responsibility will be to proactively manage application
frauds through maintaining a risk based approach sampling procedures across the
business and constantly monitor fraud detection systems to help minimize fraud
losses in the Bank.
Key
Duties and Responsibilities: 
  • Conduct random document
    sampling on documents provided as part of the application process for all
    banking products to proactively identify forged/counterfeit documents and
    proactively reduce fraud losses.
  • Responsible for the
    control of Cardholder frauds by going through fraud monitoring reports.
  • Ensure timely action
    cases as flagged by Fraud Detection Systems like Instinct and Falcon.
  • Create MIS detailing the
    number of monthly suspected fraudulent card frauds and its financial
    exposures to the Bank, the number of confirmed card frauds and the card
    fraud saves accomplished.
  • Monitor all Cardholder
    frauds and ensure all fraudulent transactions are suspended from
    cardholder’s accounts.
  • Report Issuer frauds as
    per laid down procedures.
  • Go through all debit
    fraud monitoring reports and ensure cardholder fraud does not exceed 0.1%
    of Turnover per quarter.
  • Oversee  cardholder
    relationship by advising them whenever local chargeback is done.
  • Ensure compliance and
    adherence to the BA fraud policy relating to fraud sampling.
  • Highlight current fraud
    trends identified and work on remediation/prevention methods for the
    business to implement.
  • Responsible for ensuring
    full understanding of banking products and processes.
  • Carry out investigations
    into potential or proven fraud cases & submit detailed reports. 
    This may includes field visit verifications or background screening for
    the involved parties.
  • Highlight any
    operational gaps and support business with its growth plan.
  • Technically support the
    Application Fraud Manager in reducing fraud losses within given
    budget/appetite
  • Maintain a centre of
    excellence for Banking Fraud Risk Management to provide a specialist
    support to business as required.
Self: 10% Agree Individual objectives, standards and targets with
the Manager.
Pursue
self development to increase personal effectiveness acknowledging strength.
Risk and Security 10%:
  • Ensure that Fraud Policy
    is followed.
  • Ensure Fraud that
    Procedures are followed.
  • Ensure that
    Investigation Guidelines is adhered to.
Qualifications,
Skills and Experience: 
  • Past experience in Card
    Fraud Monitoring is preferred
  • Past exposure and
    experience in Visa operating standards in relation to Fraud.
  • Working knowledge and
    understanding of operational processes impacting fraud.
  • Exhaustive knowledge of
    Group structure and interfaces of products and services of card.
  • Detailed knowledge of
    people policies and procedures.
  • Excellent Risk
    Management Skills- this role is dealing with Fraud Monitoring of
  • Comprehensive knowledge
    of card fraud.
  • Working knowledge of
    Fraud types in the Banking Industry.
  • Working knowledge of
    operating structure, interfaces, business processes and product set.
  • Possess the ability to
    analyze data.
  • Skills in the use of
    Visa On-line systems
  • Must have worked in a
    stringent environment of card fraud
  • Highly Results focused
  • Possess the ability to
    meet deadlines
  • Ability to grasp complex
    change agenda
  • Excellent communication
    skills
  • Excellent analytical
    skills and attention to details.
  • Skills in MI collating
  • People’s management,
    both from a staff and customer perspective.
  • Good decision making
    skills
  • Good negotiation  Skills
  • Excellent interpersonal
    Skills
  • Influencing Skills.
How
to Apply:
If
you feel challenged by any of the above positions, and believe you can deliver
on key deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:
Barclays
is an equal opportunity employer that recruits, develops and promotes people on
merit, and rewards outstanding performance, regardless of background and
gender.
For
queries contact us on 0417122453 or email: barclays.uganda@barclays.com
Deadline:  3rd February,
2015

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