The Ugandan Jobline

Job Title:  Senior
Change Manager (BA4) – 00194461

• A business critical project of medium size and
  complexity, or
• A major work-stream of a large and complex project
• In the delivery of programmes or projects will follow
  and apply Barclays Africa Change Governance practices, standards and
  methodologies as defined from time to time.
• Be the Central point of Contact for the Corporate/Retail
  Function in understanding the needs, initiatives and working towards the
  timely delivery of the same.

• Define business requirements to meet their strategic
  objectives, including the development or assist in the development of the
  business cases for the related projects.
• Define scope and plan the project and agree structure
  and deliverables.
• Prepare and agree detailed project/sub project
  responsibilities.
• Ensure all such investment is well funded and that
  the senior management are aware of their responsibilities in achieving the
  successful delivery of the associated projects
• Agree and secure resource requirements for the
  Project.

• Manage large scale Project Management, leading small
  to medium teams of part-time, dedicated team members and BAU resources to
  deliver change in one country or across several countries.
• Establish and maintain the correct structures to
  control and monitor the initiation, progress and delivery of the project
  or comply with the correct structures set up by the Head of Change,
  Programme Manager or Senior Project Manager to control and monitor the
  initiation, progress and delivery of the project.
• Actively participate in all phases and activities of
  the project and provide specialist guidance to the project team,
  particularly in project definition, requirements analysis, business and
  technical design and change control activities.
• Actively control/co-ordinate the work of the project
  team, allocating tasks, monitoring progress, ensuring awareness of
  responsibilities and securing commitment to successful project delivery.
• Comply with the appropriate structures established
  and maintained by the Programme Manager, to ensure the delivery of
  projects.
• Prepare current and accurate forecast of costs,
  cashflow, timescales and resource requirements and agree with the Project
  Steering Committee
• Identify and manage all programme/project issues and
  risks including their appropriate escalation and contingency management
• Identify all products and tasks associated with their
  completion.  Prepare and maintain
  detailed and accurate project and resource plans, with current estimates
  for activity completion.
• Pro-actively monitor and control the use of resources
  and funds against the original budget or, where appropriate the latest
  allocation.  Gain agreement for all
  changes to the project as necessary.
• Provide regular and accurate progress reports and
  updated plans on a monthly basis to the Head of Change and if appropriate
  the Programme Manager/Project Board.
• Ensure that both Barclays Africa & Middle East
  and operational support staff, where appropriate, are adequately trained
  and prepared for implementation of the solution, that the operational
  handover is well planned and managed, without any adverse effect on
  existing systems and processes, and that all SLA commitments are fully
  achievable.
• Establish the correct structures to control the
  ongoing operational service, through the establishment of Service
  Management Groups and Service Level Agreements.
• Within the context of a Programme, confirm any plans
  for the external procurement of resource and services with the Programme
  Manager.
• Manage the process of procuring the external supply
  of resource and services, and lead the negotiation of major contracts with
  external suppliers.
• Ensure that all service contracts include a clear specification
  of the supplier’s responsibilities regarding scope and quality of the
  deliverables, as well as costs and timescales.
• Establish an agreed audit plan to monitor progress on
  a regular basis and to audit quality, as and when appropriate, throughout
  the life of the contract.
• Prepare a quality plan for each project that outlines
  the overall approach to quality, identifies the standards to be employed
  and/or developed in the preparation of all products and plans for the
  process of quality assurance, review and control.
• Ensure that all tasks are carried out comply with
  departmental procedures, mandatory quality standards and agreed
  architectural framework.
• Manage the full lifecycle of development from full
  business case, the hand over of project deliverables, completion of the
  project to post-project review ensuring quality deliverables throughout.
• Manage compliance with Barclays Africa & Middle
  East project practices and methodologies while being proactive with any
  resourcing and financial constraints.
• Define controls for resource, schedule and quality to
  ensure compliance implementing self health-checks and improvements to
  ensure effective control is maintained at all times.

• Agree resource plans with the Programme Manager
  (programme) or Senior Project Manager and manage the recruitment of staff,
  contractors and external consultants, as appropriate.
• Manage and lead project team, provide assistance to
  less experienced staff by giving guidance and supporting on the job
  training, as appropriate.
• Acts as task manager for Implementation Managers in
  country as appropriate.
• Regular review of individual and team performance
  targets.
• Delegates effectively, allowing team members to take
  responsibility for performance.
• Proactively and creatively develops team’s skills
  encouraging learning and knowledge transfer and recognising achievements.
• Identify any training needed to support project
  implementation planning delivery of training within project timescales.
• Significantly contribute to the performance
  assessment of staff undertaking sub-project work.

• Agree the Corporate/Retail needs in terms of their running
  and upcoming initiatives
• Manage and lead the corporate/Retail project teams,
  provide assistance to less experienced staff by giving guidance and
  supporting on the job training, as appropriate.
• Acts as Lead manager for the Corporate/Retail
  Projects Managers in country as appropriate.
• Regular review of individual and team performance
  targets.
• Delegates effectively, allowing team members to take responsibility
  for performance.
• Proactively and creatively develops team’s skills
  encouraging learning and knowledge transfer and recognizing achievements.
• Identify any training needed to support project
  implementation planning delivery of training within project timescales.
• Actively contribute to the performance assessment of
  staff undertaking sub-project work.

• The applicants should hold a relevant bachelor’s degree
  or MBA level to be able to meet the intellectual demands of the job, or
  can demonstrate equivalent experience
• Professional PMP Certification (candidates not
  possessing this would be expected to achieve certification within 12
  months) 
• At
  least two to five years business change experience or experience leading a
  team through a period of rapid change
• Excellent
  track record of successful delivery of one or more business change
  projects (not necessarily in the finance sector)
• Hold Project Management experience gained in a complex
  Financial Service environment
• Proven
  change/programme management skills including tracking and benefits
  realisation
• Excellent
  planning skills – skill in producing, monitoring and delivering on project
  plans.
• Innovative
  problem solving – ability to challenge the status quo and drive beneficial
  change.
• Value-based
  business perspective – appreciation of the Barclays Bank of Kenya and
  Barclays Africa & Middle East strategy and of commercial consequences
  of change/programme management decisions.
• Managing
  resources – mobilizes and manages corporateRetail resources against a
  value-based agenda.
• Commercial
  / Entrepreneurial skills
• Drive
  for results
• Relationship
  /Partnership approach
• Technical
  skills/knowledge
• Excellent
  planning and organizational skills
• Skills
  in team building/player
• People
  and capability

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