USAID PHS Program Careers – Service Delivery Capacity Team Lead

USAID/Uganda Private Health Support Program
Duty Station:  Kampala, Uganda
Reports to: Deputy Chief
of Party
About USAID Project:
The USAID-funded USAID/Uganda
Private Health Support Program is USAID’s flagship private sector health
program in Uganda, and will contribute to establishing a more viable and
cost-effective private sector option for health services in Uganda. The
Objectives of the program are:
  • Expanded
    availability of health services by private service providers;
  • Increased
    affordability of private health services and products; and
  • Improved
    quality of private health sector facilities and services.
Job Summary: The Service
Delivery Capacity Team Lead will manage the Service Delivery Capacity Team,
that is responsible for meeting objectives related to clinical training,
quality of services, and accreditation, under the USAID/Uganda Private Health
Support Program Objectives 1 (Expanded availability of health services by
private providers) and 3 (Improved quality of private health sector facilities
and services). The Service Delivery Capacity Team Lead will serve as the program
point of contact for health systems strengthening where s/he will provide high
quality technical advice and leadership in health services delivery for the
private health sector.
Key Duties and Responsibilities: 
  • Steer
    and coordinate efforts to strengthen program partner sites (high volume
    sites) to offer comprehensive integrated services
  • Guide
    the collaboration across program technical teams to identify, analyze,
    formulate, and implement activities to strengthen key systems (logistics,
    clinical capacity, Continuous Quality Improvement, information systems)
    that support delivery of high quality health services in the private
  • Leads
    activities to mainstream the adoption of quality standards in the private
    health sector
  • Manages
    all clinical support and training activities to achieve program
    objectives, in close collaboration with Infectious Disease Institute (IDI)
  • Manages
    USAID/Uganda Private Health Support Program accreditation activities in
    the private health sector in coordination with USAID/Uganda, the Ministry
    of Health and district governments
  • Work
    in liaison with the Grants and Subcontracts Management and Monitoring and
    Evaluation teams as required
  • Works
    closely with Insight Health Advisors staff to build the capacity of
    regulatory institutions (councils) to oversee private providers.
  • Works
    closely with Business Strengthening Team and Banyan Global staff to
    achieve integration between the clinical and business strengthening
    objectives under PHS Program Component 1
  • Works
    closely and coordinates with Short Term Technical Assistance advisors on
    developing appropriate accreditation systems/schemes
  • Rolls
    out an HMIS system and tools as well as a Continuous Medical Education
    program, to be developed/adapted by IDI
  • Offer
    technical direction to the PHPs in identifying evidence based approaches
    that are contextually appropriate to improve performance and retention of
    the health work force in the private sector
  • Devise
    high quality operational research activities in key health themes within
    USAID/Uganda Private Health Support Program that lead to understanding of
    health systems in the private sector
  • Significantly
    contributes to briefings, reports and presentations for USAID/Uganda,
    Ministry of Health officials and program partners and other private sector
  • Manages
    junior and direct reports, including seconded staff from IDI, to a high
    level of personal and professional performance to ensure that they are in compliance
    with their contracts
  • Perform
    other duties within the scope of the roles and responsibilities of the
    position as directed by the DCOP
Qualifications, Skills and Experience: 
  • The
    ideal candidate should hold a Graduate degree in Medicine, public health
    or related clinical field
  • At
    least five years of directly relevant work experience in health programs
    management, including health systems strengthening management
  • Additional
    qualifications in institutional capacity building areas (training, quality
    improvement, systems strengthening) is desired
  • Past
    experience working with private health sector facilities in Uganda
  • Prior
    experience in Technical Advisor roles for health systems/ services
  • Possess
    the ability to carry out facility specific assessments and draw plans for
    systems improvement interventions’ success
  • Excellent
    analytical and report writing skills
  • Willingness
    to travel extensively within the Program’s partner districts in Uganda
How to Apply: 
All suitably qualified and
interested candidates are strongly encouraged to deliver their hard copy
applications to: USAID/Uganda Private Health Support Program, Plot 6B,Nakasero
Hill Road, Kampala, Uganda or send via E-mail to:
Deadline: Friday, 5th December, 2014 by 5:00pm.
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