The Ugandan Jobline

• Contacts
  the migrants to ensure they are notified of their travel details
• Arranges
  for USRAP promissory notes to be signed prior to departure.
• Arranges
  for the transport of cases traveling to or from camps to Kampala in
  preparation for international departure: assist in preparation of travel
  documents, manifests, bus tickets, cash requests.
• Works
  in liaison with MHD to ensure follow up medical procedures are completed
  before cases depart or return to the camps.
• Supports
  the distribution of shoes/clothing at the Naguru guest house for
  individuals in need traveling to the US, Australia, Canada, and other
  countries as required.
• Prepares
  luggage tags for departing refugees and migrants.
• Assist
  in payment requests for operations department regarding procurement, bus
  transport of refugees, other daily needs for the department
• Attend
  to migrant walk in clients, by checking on their case status in MiMOSA and
  referring them for further processing.
• Maintain
  clear and accurate inventory system of visas and travel documents
  received.
• Assist
  in organization of cultural orientation sessions for USCO, Canadian
  orientation abroad classes, Netherlands and Norwegian Cultural Orientation
  by calling up participants; arranging for the venue; distributing the
  transportation reimbursement; being a focal point; handling payments and
  contracts for interpreters/child minders contracted during the CO
  sessions.
• Perform
  any other duties that may be assigned

• The
  Operations Clerk for the IOM Mission should possess a Diploma in Travel
  and Transport preferred.
• At
  least three or more years’ resettlement/movement or airline experience.
• A
  minimum of three years working experience with agencies involved in
  movements: RSC, UNHCR, airport authorities etc.
• Strong
  communication, negotiation and problem solving skills.
• Possess
  the ability to work efficiently under pressure.
• Willing
  to accept flexible work schedule.
• Required
  IOM functional competencies: effective communicator, successful
  negotiator, creative and analytical thinker, active learner, team player,
  and cross cultural facilitator.
• Computer
  literacy skills i.e. Proficient in Microsoft Office.
• Proficiency
  in Spoken and written English
• Knowledge
  of Kiswahili will be considered an advantage

• Accepts
  and gives constructive criticism
• Follows
  all relevant procedures, processes, and policies
• Meets
  deadline, cost, and quality requirements for outputs
• Monitors
  own work to correct errors
• Takes
  responsibility for meeting commitments and for any shortcomings

• Identifies
  the immediate and peripheral clients of own work
• Establishes
  and maintains effective working relationships with clients
• Identifies
  and monitors changes in the needs of clients, including donors,
  governments, and project beneficiaries

• Contributes
  to colleagues’ learning
• Demonstrates
  interest in improving relevant skills
• Demonstrates
  interest in acquiring skills relevant to other functional areas
• Keeps
  abreast of developments in own professional area

• Actively
  shares relevant information
• Clearly
  communicates, and listens to feedback on, changing priorities and
  procedures
• Writes
  clearly and effectively, adjusting wording to the intended audience
• Listens
  effectively and communicates clearly, adapting delivery to the audience

• Convinces
  others to share resources
• Presents
  goals as shared interests

• Provides
  constructive feedback to colleagues
• Provides
  fair, accurate, timely, and constructive staff evaluations

• Sets
  clear and achievable goals consistent with agreed priorities for self and
  others
• Identifies
  priority activities and assignments for self and others
• Organizes
  and documents work to allow for planned and unplanned handovers
• Identifies
  risks and makes contingency plans

• Masters
  subject matter related to responsibilities Identifies issues,
  opportunities, and risks central to responsibilities
• Incorporates
  gender-related needs, perspectives, and concerns, and promotes equal
  gender participation
• Persistent,
  calm, and polite in the face of challenges and stress
• Treats
  all colleagues with respect and dignity
• Works
  effectively with people from different cultures by adapting to relevant
  cultural contexts
• Knowledgeable
  about and promotes IOM core mandate and migration solutions

• Actively
  contributes to an effective, collegial, and agreeable team environment
• Contributes
  to, and follows team objectives
• Gives
  credit where credit is due
• Seeks
  input and feedback from others
• Delegates
  tasks and responsibilities as appropriate
• Actively
  supports and implements final group decisions
• Takes
  joint responsibility for team’s work

• Learns
  about developments in available technology
• Proactively
  identifies and advocates for cost-efficient technology solutions
• Understands
  applicability and limitation of technology and seeks to apply it to
  appropriate work

• Delivers
  on set objectives in hardship situations
• Effectively
  coordinates actions with other implementing partners
• Works
  effectively with local authorities, stakeholders, beneficiaries, and the
  broader community to advance country office or regional objectives

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