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IT Career Jobs – Technical Support Specialist at FreeBalance
Job Title: Technical Support Specialist
Organisation:
FreeBalance
FreeBalance
Duty Station: Kampala,
Uganda
Uganda
About US:
FreeBalance is making a
difference in the world. Software solutions from FreeBalance help governments
around the world achieve new levels of accountability and transparency to
accelerate country growth. We’re looking
for people who want to drive the bus, not ride the bus. We’re looking for
strategic thinkers and overachievers who absorb customer problems and articulate
thoughtful creative solutions. And, FreeBalance is growing in the exciting
Government Resource Planning (GRP) market.
Apply your skills on the world stage and do well by doing good. FreeBalance helps governments around the
world leverage robust Government Resource Planning (GRP) technology to
accelerate country growth. FreeBalance software solutions for public financial
and human resource management support reform and modernization to improve
governance, transparency and accountability. Good governance is required to
improve development results.
difference in the world. Software solutions from FreeBalance help governments
around the world achieve new levels of accountability and transparency to
accelerate country growth. We’re looking
for people who want to drive the bus, not ride the bus. We’re looking for
strategic thinkers and overachievers who absorb customer problems and articulate
thoughtful creative solutions. And, FreeBalance is growing in the exciting
Government Resource Planning (GRP) market.
Apply your skills on the world stage and do well by doing good. FreeBalance helps governments around the
world leverage robust Government Resource Planning (GRP) technology to
accelerate country growth. FreeBalance software solutions for public financial
and human resource management support reform and modernization to improve
governance, transparency and accountability. Good governance is required to
improve development results.
Job Summary: The Technical
Support Specialist will significantly contribute to our on-going success by
delivering quality and timely technical services during the implementation of
our products to our customers for all project deployments. Drawing upon your
product/database/solutions expertise, you will also support the Operations and
Sales teams by providing proposal support, and serve as a subject matter expert
for technical analysis and specification efforts.
Support Specialist will significantly contribute to our on-going success by
delivering quality and timely technical services during the implementation of
our products to our customers for all project deployments. Drawing upon your
product/database/solutions expertise, you will also support the Operations and
Sales teams by providing proposal support, and serve as a subject matter expert
for technical analysis and specification efforts.
Key Duties and Responsibilities:
- Keenly
analyze business requirements and develop technical requirement
specifications - Learn
and understand clients’ current technical environment and recommend
possible modifications to ensure optimum integration with FreeBalance’s
products/solutions - Act
as primary technical contact for the client during deployment and
post-implementation - Complete
technical product installations and upgrades, including database and
software installs and system tuning - Collaboratively
develop and deliver technical training to clients - Offer
technical input to proposals - Provide
feedback to Sales, Product Management and Development on technical issues
and future product requirements based on interaction with clients - Develop
new or modify existing custom solutions, including forms and reports - Perform
any other duties as required
Qualifications, Skills and Experience:
- The
candidate should hold a University degree in Computer, Systems Engineering
or Software Programming - Working
knowledge of enterprise hardware systems, networks, application software
and database systems - Possess
the ability to write ANSI SQL scripts with solid understanding of
relational database such as Oracle 11G and MS SQL 2005 - Intermediate
skills with J2EE Application and Web Servers such as Tomcat/Apache - Knowledgeable
in Windows and Linux operating systems - Intermediate
skill level of SQL Scripts and reports/form development using one or more
of the following tools: Crystal Reports, Visual Basic and/or Jasper Soft - Excellent
client management and organizational skills - Outstanding
written and verbal communication skills in English - Ability
to travel internationally as required
How to Apply:
All candidates are encouraged
to Apply Online by visiting the web link below.
to Apply Online by visiting the web link below.
For More Ugandan Jobs, Please
Visit https://www.theugandanjobline.com
or find us on our facebook page https://www.facebook.com/UgandanJobline
Visit https://www.theugandanjobline.com
or find us on our facebook page https://www.facebook.com/UgandanJobline