The Ugandan Jobline

• Understand the importance of keeping exams materials
  secure before, during and after the exam day and of the following systems
  which protect self and the colleagues from unfair accusations of
  malpractice.
• Understand different exams bodies may have different
  requirements.
• Able to implement and assure these for a specific
  area.
• Understands the general principles of secure
  unpacking, packing counting, logging and shredding of materials.
• Able to do these and monitor/ assure performance of
  assistants.
• Able to use different stock management processes to
  ensure secure materials and equipment can be tracked internally and
  externally.

• Post will require exams officer be able to set clear
  goals for individuals and monitor performance against goals and job
  standards using the Client performance management process, can produce a
  job plan, include writing effective deliverables, can write comprehensive
  performance evaluation for individual as per Client standards.
• Ensure that work is allocated amongst team members
  fairly and efficiently. Is able to motivate individuals/ the team,
  particularly those whose roles include routine tasks by setting them small
  projects as part of their performance deliverables or arranging for job
  rotations.
• Able to identify poor performance issues and address
  with support and guidance from manager.
• Recruiting and selecting venue staff including
  examiners, markers, invigilators etc. Ensuring a sufficient number of
  effectively trained staff is available for each test day administration.
  Understands basic recruitment and selection procedures and able to apply
  them to venue staff recruitment process with manager guidance.
• Understand and be able to implement the particular
  training and monitoring needs of venue staff as and when required.

• Prepare reconciliations for specific areas for
  checking by the Exams Manager.
• Understand basic ‘purchase to pay’ and ‘sales
  process’ including vendor or business partner creation, raise goods
  receipts, approve PO’s and sales orders on time and understand the wider
  importance of this. Understand how to process invoices and credit notes.
• Plan/forecast/monitor/manage simple budgets.
• Technically support the preparation of cash flow
  forecast and accruals by providing relevant information for their
  particular area of responsibility.
• Preparing and/ or checking
  examiner/marker/invigilator payment. Understands the principles of good
  financial practice are this area.

• Handling enquires & complaints, including how to
  say no effectively ie without upsetting the customer and when to escalate
  complaints.
• Handling difficult customers, collecting and acting
  on customer feedback.
• Handling stressed candidates and challenging them
  effectively where necessary.
• Understand the exams process and being able to
  communicate clearly to customers

• Negotiating and booking of venues which meet agreed
  standards and can demonstrate value for money criteria used in selection.
• Understands that where exam bodies are paying venue
  costs they need to be consulted on and agreed.
• Understand the Client procurement policies and
  guidelines.

• The
  ideal candidate should hold a relevant University degree qualification
• Basic
  financial knowledge
• Demonstrable
  relevant experience
• Sales & marketing skills
• Good relationship building skills
• Communication skills
• Time
  Management skills
• Stress
  management skills
• IT
  skills
• Highly proactive and demonstrable ability to work
  with minimum supervision
• Excellent analytical and problem solving skills
• Computer skills
• Excellent organisational and time management skills
  with the ability to prioritise and juggle tasks
• Great customer service skills.

For More Ugandan Jobs, Please Visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs