The Ugandan Jobline

• Quickly
  resolve and attend to enquiries from Customers either direct or through
  Brokers and Agents
• Receive
  proposal forms and ensure they are correctly completed before keying the
  details
• Intuitively
  analyse the risk being proposed
• Decide
  whether to accept the full risk, proportion of risk or decline so they are
  within acceptable standards and guidelines
• Regularly
  determine the rates, premium, conditions, exceptions and exclusions based
  on the Customer requirements
• Enter
  data and generate a quotation
• Debit
  and post the business
• The
  jobholder will also issue cover notes
• Ensure
  that policy documents, renewal notices and endorsements and filed with
  their copies
• Issue
  motor certificates and receipts
• Expeditiously
  follow up on renewal and endorsement queries
• Prepare
  requisitions for refund of payments
• Sensitise
  Customers on new products, policies, processes and terms and to cross sell
  to existing customers
• Ensure
  all documents are correctly filed in Registry
• Follow
  up on valuation reports

• The
  Assistant Underwriter/Customer Service Officer should hold a Degree in a
  Business related field. Insurance or Actuarial Training will be an added
  advantage.
• Professional
  Qualifications: Progress in ACII or IIK Diploma.
• A
  minimum of three or more years’ experience in underwriting or Customer
  Service in Insurance industry.
• Computer
  literacy skills
• Excellent
  communication and analytical skills.
• Excellent
  listening and customer care skills
• Excellent
  interpersonal skills
• Good
  knowledge of English and Kiswahili (Both written and spoken)

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