5 Front Desk Administrators – DFCU Bank

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Organisation: DFCU Bank
Duty
Station:  Kampala, Uganda
Reports
to: Head of Special Assets Management
About
dfcu: 
Dfcu
bank is a fast growing commercial bank offering a variety of innovative
products and services. DFCU Limited was started by the Commonwealth
Development Corporation (CDC) of the United Kingdom and the Government of
Uganda through the Uganda Development Corporation (UDC) under the name of
Development Finance Company of Uganda Limited. Later restructuring brought in
DEG (of Germany) and International Finance Corporation (IFC) as equal partners
with CDC and UDC, each having a 25% stake in the company. Its objective was to
support long-term development projects whose financing needs and risk did not
appeal to the then existing financial commercial lending institutions.
Job Summary: The Receptionist is responsible to
ensure all walk-in visitors are welcomed and dealt with appropriately in the
reception area while presenting a professional image for the organization. The
receptionist is also responsible to greet appropriately all main switchboard
incoming callers and deal with or redirect calls/queries. The Receptionist will
work closely with the general public in order to ensure the smooth operation of
the reception area and switchboard.
Qualifications, Skills and Experience:  
  • The ideal candidate should
    hold a good Bachelor’s degree
  • Two or more years+
    receptionist/switchboard operator experience;
  • Customer service experience
    will be advantageous.
  • Skills in relationship management
  • Verbal and written
    communication skills
  • Customer orientation
  • Good problem solving skills
  • Telephone etiquette
  • Time management
  • Accuracy
  • Proficient in the Microsoft
    Office Suite
  • Proficient in all relevant
    ATCSA Systems
  • Professional image aligned
    to brand
How to Apply:
All suitably qualified
candidates should visit the web link below and create a profile on the NFT
Consult website by entering their e-mail addresses. Please visit web link below
and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
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