World Vision International NGO – Commodity Accounting and Reporting (CARO) Officer

Organisation: World
Vision Uganda
Reports to:  Food Resource Manager
Duty Station: Uganda
About WVU:
World Vision Uganda is a
Christian Relief, Development and Advocacy Non-Government Organization
dedicated to working with children, families and communities to overcome
poverty and injustice. We currently work in over 41 districts in Uganda. World
Vision is committed to the protection of children and we will not employ people
whose background is not suitable for working with children. All employment is
conditioned upon the successful completion of all applicable background checks,
including criminal record checks where possible. “Our Vision for every child,
Life in all its fullness. Our prayer for every Heart, the will to make it so.”
Job Summary: The Commodity
Accounting and Reporting Coordinator will be responsible for leading
field-based IT operations pertaining to the Last Mile Mobile Solutions
technology and Commodity Tracking System. This includes provision of technical
support to commodity distribution field staff during field
registrations/distributions, in addition to running the LMMS web application to
help staff set up new distribution projects, run commodity shipment using
LMMS/CTS, and assist in consolidating and generating LMMS/CTS reports including
shipment and loss claim registers and loss files. This position will also
require delivering systems maintenance, testing new software development for
field deployment, soliciting client user requirements, and assisting with
new/upgraded system installations.
Key Duties and
Responsibilities: 
  • Manages the wireless connectivity issues
    between mobile devices, routers and roaming servers in field operations,
    troubleshooting where necessary.
  • Ensures correct functioning of LMMS in
    beneficiary registration, enrollment, household updates and commodity
    distribution activities.
  • Intuitively troubleshoots technical
    problems as they arise (including forcing the movement of filed data to
    permanent data repositories).
  • Ensure backups of field data collection
    and ensures safety of data collected in field operations by password
    control to databases and encryption of laptop data where required.
  • Administer LMMS system users within the
    project in coordination with the commodity officer / manager.
  • Serve as technical point of contact/support
    for Food Monitors and reports back to the core system delivery team on
    state of field deployments.
  • Work closely with software developers and
    software partners in new systems development.
  • Install LMMS in roaming servers, mobile
    devices and perform system data updates as required for field use.
  • Report technical failures, help to
    replicate problems and lead field installations with system upgrades/new
    releases.
  • Document technical shortfalls within the
    existing mobile product offering and with new version releases
  • Prepare LMMS reports and forward them to
    relevant departments within WVK and LMMS Global IT.
  • Support the consolidation of monthly
    commodity reports from the field into the CTS database in order to produce
    major reports (CSR, RSR, LSR) to donors and other stakeholders.
  • Ensure timely submission of the
    replication and backups which include field reports, warehouse reports etc
    by 5th of every month for timely consolidation at the NO.
  • Work in liaison with COs to ensure timely
    submission of beneficiary lists and backups by 10th of every month,
  • Maintain a neat, organized and
    chronological filing system, ensuring that hard copies of the recommended
    reports are available and easy to access at any required time.
  • Update the shipment registers and shipment
    receipt summaries to make sure that the soft copy and files are up to date
    for easy accessibility on monthly basis.
  • Update the Loss claim registers and loss
    files to make sure that the soft copy and the files are up to date for
    easy accessibility on monthly basis.
  • Make frequent visits to the field
    locations to assist in CTS documentation and accountability.
  • Collect all the receipts and dispatch
    summary, truck inspection reports, loss reports, physical inventory,
    warehouse inspection report, distribution summaries and distribution
    center visit reports.
  • Responsible to verify physical inventory
    for all the warehouses to ensure that the commodity book balances match
    the actual stock in the warehouses and explanations provided for any
    variances.
  • Regularly review invoices and other
    Cooperating Partner reports
  • Works closely with the field monitors and
    Commodity officers/field Coordinators on all LMMS/CTS issues.
  • Work closely with the global LMMS Support
    personnel in all aspects of the technology readiness and rollout, in
    addition to providing feedback to, and receiving technical instructions
    from, the LMMS Field based System Support and Developer Officers on IT
    upgrades, maintenance and new developments
  • Administration of LMMS asset control
    procedures.
  • Participate in a forum of IT support staff
    for LMMS/CTS for sharing common experiences and troubleshooting technical
    challenges.
  • Steers capacity development with field
    staff to ensure adequate LMMS/CTS coverage
  • Work with the Senior Commodity Accounting
    and Reporting Officer to supervise and provide training for all other PRRO
    staff especially
  • Attend and participate in the daily
    morning devotions;
  • Perform any other duties as required by
    the Commodity Officer or his/her designee
Qualifications, Skills and
Experience: 
  • The ideal candidate should hold a Bachelor’s
    degree in computer Science or IT or any other related course from a
    recognized University.
  • Significant experience in Window Operating
    Systems, XP in particular. Comfortable invoking, stopping or restarting
    System Services, installing and uninstalling software, creating user
    groups and setting up user privileges.
  • Solid networking skills able to set up,
    securing and administer wireless ad-hoc peer-to-peer networks.
  • Possess the ability to isolate and
    troubleshoot network connectivity difficulties accordingly and through
    running IP configuration tools, resetting wireless connections.
  • The applicant should have exhaustive
    knowledge and understanding of TCP/IP protocol.
  • Working knowledge of Relational Database
    Management Systems exposure to MySQL highly desirable, including the use
    of database management tools (such as MySQL Query Browser and
    Administrator).
  • Possess the ability to troubleshoot IT
    problems both hardware and identify software failings. Aware of how to log,
    track and systematically troubleshoot IT problems.
NB: Only Ugandan
Nationals are encouraged to apply
How to Apply:
All suitably qualified
candidates are encouraged to apply online by visiting World Vision
International’s e-recruitment jobs portal at the web link below.
NB: Please
follow instructions on How to Create Account and Profile at World Vision’s
e-recruitment portal.  Qualified
female candidates are particularly encouraged to apply.
Deadline: 24th December, 2014. 

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