UN Career Jobs – Chief of Regional Service Centre at United Nations Regional Service Centre Entebbe (RSCE)

Organization: United
Nations Regional Service Centre Entebbe (RSCE)
Duty Station: Entebbe,
Vacancy Announcement Number: 14-ADM-RSCE-38760-R-ENTEBBE (M)
Reports to: Assistant
Secretary-General for Field Support
About RSCE:
The Regional Service Centre
Steering Committee is the decision-making body for RSCE, in compliance with
General Assembly resolutions, United Nations Secretariat rules and regulations,
strategic guidance from United Nations Headquarters and oversight bodies. The
Steering Committee consults with the Global Field Support Strategy
Implementation Coordination Team, as required.
The Regional Service Centre, as
approved by the Member States, is owned, managed and staffed by the regional
missions it serves. This framework reinforces the existing missions’ chain of
command structures and lines of authority in a manner that does not create an
additional layer between Headquarters and the regional missions. It also
ensures that staffing for RSCE will be achieved through the redeployment of
resources from the regional missions it serves.
Job Summary: The Chief
of Regional Service Centre will coordinate closely with the client missions of
the Regional Service Center.
Key Duties and Responsibilities: 
Within delegated authority,
the Chief, RSCE responsible for the following functions:
  • Overall
    responsibility for implementing the mandate of the RSCE whose primary objective
    is the consolidation of administrative and transactional support
    functions, including in areas as budget, finance, human resources
    management, logistics, communications, transport, air operations, etc.,
    from relevant field missions into a stand-alone service centre to deliver
    services to those missions efficiently and effectively.
  • Plans,
    organizes, implements, manages and oversees the activities of all RSC
    administrative and logistical support components.
  • Responsible
    for providing optimal service delivery and achieving RSCE operational
    targets as mandated by the relevant governing body and HQ; Ensure
    systematic improvement in the quality of services and cost containment.
    Responsible for developing and validating performance management tools.
  • Compiles
    and sends quarterly updates to the client missions and Department of Field
    Support HQ on achievements and performance of the RSCE, including in the
    context of departmental reform efforts and in providing relevant
    performance data and analysis for the review of legislative bodies
    (General Assembly).
  • Responsible
    for cultivating a culture of client orientation, ensuring responsiveness
    of centre staff to customer enquiries and systematically evaluating
    customer satisfaction and making adjustments as necessary.
  • Guide
    the RSCE governing body to suggest appropriate actions and plans to
    further develop the RSCE.
  • Responsible
    for coherent communications structures and systems through the development
    and implementation of an RSCE communications plan to ensure that appropriate
    information is delivered to RSCE mission stakeholders and staff and
    adequate feedback is obtained. He/she is the focal point for communication
    and reporting to the governing body and headquarters. He/she is the focal
    point for control of code cables and related traffic and coordinating
    responses on the RSCE to enquiries from DFS,DPKO, DPA or other United
    Nations Offices.
  • Provides
    briefings to visiting senior officials on RSC administrative and technical
    mission support activities.
  • Responsible
    for the coordination with the client Directors and Chiefs Mission Support,
    the Chief RSC is responsible for the coordination of inputs to the RSCE
    Missions’ budget submissions ensuring adequate provision is made to meet
    resource requirements. Supervise the work of the RSC components in the
    development of the results-based budgeting (RBB) frameworks that
    accurately reflect the mandate of the RSC vis-à-vis the regional missions
    it serves in the respective mission budgets.
  • Provides
    effective management of RSCE human, financial and material resources.
    Tracks, certifies, and systematically reports on RSCE expenditures.
  • Responsible
    for coordination of policy and implementation along with client CMS/DMSs
    among the various components of the RSCE and liaison with the MONUSCO
    Entebbe Support Base (MONUSCO ESB) senior leadership and staff; ensure
    that advice and information is coordinated with all relevant components of
    the client missions serviced by the RSCE through their respective DMS/CMSs
    prior to submission the RSC Steering Committee; focal point for all
    sensitive personnel and management issues as well as for contacts with the
    Office of Internal Oversight Services and the Resident Auditor(s).
  • Work
    in liaison with the Chief MONUSCO ESB, liaises, negotiates and coordinates
    with national authorities with respect to administrative and logistical
    matters. Perform other related duties as required.
Qualifications, Skills and Experience: 
  • The
    ideal candidate for the United Nations RSCE career opportunity should hold
    an advanced university degree (Masters or equivalent) in business or
    public administration, human resources management, finance, accounting, or
    related area. A first-level university degree in combination with
    qualifying experience may be accepted in lieu of the advanced university
  • At
    least fifteen (15) years’ experience in administration, budget, logistics,
    information technology, communication or related field.
  • Past
    exposure and experience in managing support services of international
    peacekeeping and/ or military logistics operations and/or multinational
    corporations is required.
  • Practical
    experience with UN administrative/financial policies practices and
    procedures is desirable.
  • Past
    experience working with shared services is desirable.
Languages: Fluency in spoken and written English or
French is required. Knowledge of another official UN language is an advantage.
Personal Competencies:
Core Competencies:
Professionalism: Ability to provide seasoned effective specialized advice in a broad
range of human resources, financial, logistical, and administrative areas to
the RSC Steering Committee comprised of the regional DMS/CMSs, and to
Headquarters and senior mission staff; ability to ensure adequate preparation
of reports or rationale with respect to key logistic and administrative
decisions; strong negotiation and conflict-resolution skills. Shows pride in
work and achievements; demonstrates professional competence and mastery of
subject matter; is conscientious and efficient in meeting commitments,
observing deadlines and achieving results; is motivated by professional rather
than personal concerns; shows persistence when faced with difficult problems or
challenges; remains calm in stressful situations. Takes responsibility for
incorporating gender perspectives and ensuring the equal participation of women
and men in all areas of work.
Teamwork: Works collaboratively with colleagues to
achieve organizational goals. Solicits input by genuinely valuing others’ ideas
and expertise; is willing to learn from others. Places team agenda before
personal agenda. Supports and acts in accordance with final group decision,
even when such decisions may not entirely reflect own position. Shares credit
for team accomplishments and accepts joint responsibility for team shortcomings
Creativity: Actively seeks to improve programmes or
services. Offers new and different options to solve problems or meet client
needs. Promotes and persuades others to consider new ideas. Takes calculated
risks on new and unusual ideas; thinks “outside the box.” Takes an
interest in new ideas and new ways of doing things. Is not bound by current
thinking or traditional approaches
Managerial Competencies:
  • Serves
    as a role model that other people want to follow
  • Empowers
    others to translate vision into results
  • Is
    proactive in developing strategies to accomplish objectives
  • Establishes
    and maintains relationships with a broad range of people to understand
    needs and gain support
  • Anticipates
    and resolves conflicts by pursuing mutually agreeable solutions
  • Drives
    for change and improvement; does not accept the status quo
  • Shows
    the courage to take unpopular stands
Managing Performance:
  • Delegates
    the appropriate responsibility, accountability and decision-making
  • Makes
    sure that roles, responsibilities and reporting lines are clear to each
    staff member
  • Accurately
    judges the amount of time and resources needed to accomplish a task and
    matches task to skills
  • Monitors
    progress against milestones and deadlines
  • Regularly
    discusses performance and provides feedback and coaching to staff
  • Encourages
    risk-taking and supports creativity and initiative
  • Actively
    supports the development and career aspirations of staff
  • Appraises
    performance fairly
How to Apply:
All suitably qualified
candidates who wish to join the United Nations in the aforementioned capacity
should apply online by visiting the web link below.
Deadline:  6th
December, 2014

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