Marketing Agency Jobs – Account Director / Business Unit Manager

Organisation: Marketing
Agency
Duty Station: Kampala,
Uganda
About US:
Kimberly Ryan seeks to recruit
for its client, an experiential marketing agency, offering four key services
namely sponsorship marketing, brand activation, public relations and
consulting.
Key Duties and Responsibilities: 
1. General Management:
  • Actively
    contribute to the strategic direction of the Agency.
  • Develop
    and implement the stated policies, procedures and guidelines of the
    Agency.  Ensure that they are
    maintained.
  • Continually
    update own skills and competence. Maintain and develop professional stance
    both internally and externally.
  • Carry
    out specific projects to assist the management team in general management.
  • Highlight
    issues to the Management which affect the morale of the Agency.
  • Actively
    facilitate good relationships between group companies, departments and
    suppliers.
  • Bring
    any significant changes (and/or issues), to the client relationship or to
    the Account Group, to the attention of the management team.
  • Attend,
    and contribute to:  Finance Meetings
    – project based and operational Management meetings.
  • Raise
    internal issues which affect the morale and job performance of the Account
    Group.
2. Client Service Management:
  • Have
    full understanding of the agency offering and to drive it through all
    dealings you have with client.
  • Drive
    new business development by being an innovative and pro-active
    salesperson, seeking and proposing new business opportunities to and for
    clients through new business pitches.
  • Monitor
    and evaluate your (teams) performance in new business wins.
  • Create
    and exploit opportunities to develop agencies interests with the Client.
  • Steer
    the strategic development of the Clients’ business in Marketing
    Communications by having a full understanding of clients business.
  • Keep
    up to date with clients’ marketplace and competitors.
  • Develop
    strong personal relationships with key contacts, building and nurturing
    all client relationships based on trust and mutual respect.
  • Appoint
    and co-ordinate a team to manage client business.
  • Conduct
    regular status meetings with account team to assist with management of
    projects and plan work accordingly.
  • Ensure
    account team deliver the best quality service to clients.
  • Ensure
    policies and processes are followed by account team. These include:
    • Policies: Finance,
      HR and IT (including back-up of information).
    • Processes: Sixth
      SenseTM Marketing; Measurement and Evaluation (of projects); Internal
      Briefings; Brand Ambassador Training and Client Service maintenance and
      management (Contact reports – after every meeting ; Activation reports –
      weekly, monthly and on completion, which covers a full summary and
      evaluation of value created by The agency for the client as well as next
      phase of activity proposal.)
  • Oversee
    and approve all client issues regarding creative and / or strategic direction
    of Brands / projects.
  • Understand
    and use relevant marketing and business related tools (E.g. The agency’s
    Sixth SenseTM Marketing tool)
  • Quickly
    resolve all day-to-day client issues with diplomacy.
  • Anticipate
    and identify problems and provide solutions to them.
  • Ensure
    the profitable running of each Client Account.
3. Staff Management:
  • Develop
    a constructive relationship with the Management Team, and identify the
    areas in which their support and advice can be used most effectively.
  • Oversee
    account teams to deliver an efficient, effective and profitable service to
    clients.
  • Ensure
    effective delegation and management within the team to generate the
    optimum use of resources to maintain the staff/profitability ratio.
  • Offer
    motivation and leadership to maximise job performance.
  • Manage
    staff performances and facilitate staff career development
  • Ensure
    and maintain discipline within the account team.
  • Ensure
    company processes and policies are followed.
  • Ensure
    staff appraisals are carried out at least once a year and that they are
    true reflection of the member of staff’s performance.
  • Make
    recommendations on financial rewards and promotions for individuals.
  • Encourage
    the flow of information and knowledge within and between account teams.
  • Deal
    with staff issues in a professional manner.
4. Project Management:
  • Implement
    efficient working practices, systems, time management and staff training
    against the agency processes and policies.
  • Guide
    the implementation of agreed projects and approve all creative briefs and
    artwork.
  • Intuitively
    review and sign off finished Artwork and ensure that written approval is
    obtained, from the Client, before going to print.
  • Ensure
    that all projects meet the desired the agency’s standard of quality and
    Brand the experience offering.
5. Financial Management:
  • Maintain
    familiarity with the Agency’s standard Terms and Conditions of Business.
  • Ensure
    the financial policies are followed and adhered to by the account team at
    all times.
  • Sign
    off all cost estimates for the account team.
  • Ensure
    budgets are approved and agreed with clients before work begins.  Revise as necessary.
  • Ensure
    that the fee arrangement is agreed before work commences and that the agreement
    is subsequently enforced.
  • Ensure
    that all projects are within budget and meet the agreed profit margin.
  • Manage
    project GP throughout the project and report financial results to the Account
    Team on a regular basis.
  • Maximise
    the profitability of the Account Group:
    • Review all work in progress regularly, and maintain a negative
      billing status.
    • Streamlining processes.
    • Maximise and increase client relationships and budgets.
    • Widen project margin thru effective ops management.
  • Monitor
    billings (billings schedule) on a regular basis to:
    • Monitor income versus target
    • Revise the annual income projection each month to assist with the
      companies’ cash flow management.
    • Report these figures to the general manager on a monthly basis.
  • Sign
    off all sales invoices. 
  • Ensure
    that debts are collected promptly.
  • Develop
    a comprehensive understanding of the agency’s terms and conditions of
    procurement and ensure that they are followed by all members of the
    Account Group.
  • Produce
    an annual team and financial plan for the Account Group identifying
    opportunities and allocating responsibilities to grow the business.
Qualifications, Skills and Experience: 
  • Possess
    excellent understanding of marketing communications – able to specialize
    in the agency experiential marketing and / or sponsorship marketing.
  • Excellent
    presentation and communication skills at a senior level.
  • High
    tact and negotiation skills.
  • Focused
    through finance – ability to work with numbers.
  • Strategic
    thinker. Proactive in developing clients business.
  • Extensive
    management skills.
  • Extensive
    IT skills.
  • Possess
    the ability to prioritise.
  • Possess
    the ability to identify problems and offer solutions.
  • Work
    well under pressure.
  • Open
    and friendly personality.
How to Apply: 
All suitably qualified and
interested candidates are encouraged to send their updated resumes / CVs to
recruituganda@kimberly-ryan.net

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