Job Title: Account Director / Business Unit Manager
Organisation: Marketing
Agency
Agency
Duty Station: Kampala,
Uganda
Uganda
About US:
Kimberly Ryan seeks to recruit
for its client, an experiential marketing agency, offering four key services
namely sponsorship marketing, brand activation, public relations and
consulting.
for its client, an experiential marketing agency, offering four key services
namely sponsorship marketing, brand activation, public relations and
consulting.
Key Duties and Responsibilities:
1. General Management:
- Actively
contribute to the strategic direction of the Agency. - Develop
and implement the stated policies, procedures and guidelines of the
Agency. Ensure that they are
maintained. - Continually
update own skills and competence. Maintain and develop professional stance
both internally and externally. - Carry
out specific projects to assist the management team in general management. - Highlight
issues to the Management which affect the morale of the Agency. - Actively
facilitate good relationships between group companies, departments and
suppliers. - Bring
any significant changes (and/or issues), to the client relationship or to
the Account Group, to the attention of the management team. - Attend,
and contribute to: Finance Meetings
– project based and operational Management meetings. - Raise
internal issues which affect the morale and job performance of the Account
Group.
2. Client Service Management:
- Have
full understanding of the agency offering and to drive it through all
dealings you have with client. - Drive
new business development by being an innovative and pro-active
salesperson, seeking and proposing new business opportunities to and for
clients through new business pitches. - Monitor
and evaluate your (teams) performance in new business wins. - Create
and exploit opportunities to develop agencies interests with the Client. - Steer
the strategic development of the Clients’ business in Marketing
Communications by having a full understanding of clients business. - Keep
up to date with clients’ marketplace and competitors. - Develop
strong personal relationships with key contacts, building and nurturing
all client relationships based on trust and mutual respect. - Appoint
and co-ordinate a team to manage client business. - Conduct
regular status meetings with account team to assist with management of
projects and plan work accordingly. - Ensure
account team deliver the best quality service to clients. - Ensure
policies and processes are followed by account team. These include: - Policies: Finance,
HR and IT (including back-up of information). - Processes: Sixth
SenseTM Marketing; Measurement and Evaluation (of projects); Internal
Briefings; Brand Ambassador Training and Client Service maintenance and
management (Contact reports – after every meeting ; Activation reports –
weekly, monthly and on completion, which covers a full summary and
evaluation of value created by The agency for the client as well as next
phase of activity proposal.) - Oversee
and approve all client issues regarding creative and / or strategic direction
of Brands / projects. - Understand
and use relevant marketing and business related tools (E.g. The agency’s
Sixth SenseTM Marketing tool) - Quickly
resolve all day-to-day client issues with diplomacy. - Anticipate
and identify problems and provide solutions to them. - Ensure
the profitable running of each Client Account.
3. Staff Management:
- Develop
a constructive relationship with the Management Team, and identify the
areas in which their support and advice can be used most effectively. - Oversee
account teams to deliver an efficient, effective and profitable service to
clients. - Ensure
effective delegation and management within the team to generate the
optimum use of resources to maintain the staff/profitability ratio. - Offer
motivation and leadership to maximise job performance. - Manage
staff performances and facilitate staff career development - Ensure
and maintain discipline within the account team. - Ensure
company processes and policies are followed. - Ensure
staff appraisals are carried out at least once a year and that they are
true reflection of the member of staff’s performance. - Make
recommendations on financial rewards and promotions for individuals. - Encourage
the flow of information and knowledge within and between account teams. - Deal
with staff issues in a professional manner.
4. Project Management:
- Implement
efficient working practices, systems, time management and staff training
against the agency processes and policies. - Guide
the implementation of agreed projects and approve all creative briefs and
artwork. - Intuitively
review and sign off finished Artwork and ensure that written approval is
obtained, from the Client, before going to print. - Ensure
that all projects meet the desired the agency’s standard of quality and
Brand the experience offering.
5. Financial Management:
- Maintain
familiarity with the Agency’s standard Terms and Conditions of Business. - Ensure
the financial policies are followed and adhered to by the account team at
all times. - Sign
off all cost estimates for the account team. - Ensure
budgets are approved and agreed with clients before work begins. Revise as necessary. - Ensure
that the fee arrangement is agreed before work commences and that the agreement
is subsequently enforced. - Ensure
that all projects are within budget and meet the agreed profit margin. - Manage
project GP throughout the project and report financial results to the Account
Team on a regular basis. - Maximise
the profitability of the Account Group: - Review all work in progress regularly, and maintain a negative
billing status. - Streamlining processes.
- Maximise and increase client relationships and budgets.
- Widen project margin thru effective ops management.
- Monitor
billings (billings schedule) on a regular basis to: - Monitor income versus target
- Revise the annual income projection each month to assist with the
companies’ cash flow management. - Report these figures to the general manager on a monthly basis.
- Sign
off all sales invoices. - Ensure
that debts are collected promptly. - Develop
a comprehensive understanding of the agency’s terms and conditions of
procurement and ensure that they are followed by all members of the
Account Group. - Produce
an annual team and financial plan for the Account Group identifying
opportunities and allocating responsibilities to grow the business.
Qualifications, Skills and Experience:
- Possess
excellent understanding of marketing communications – able to specialize
in the agency experiential marketing and / or sponsorship marketing. - Excellent
presentation and communication skills at a senior level. - High
tact and negotiation skills. - Focused
through finance – ability to work with numbers. - Strategic
thinker. Proactive in developing clients business. - Extensive
management skills. - Extensive
IT skills. - Possess
the ability to prioritise. - Possess
the ability to identify problems and offer solutions. - Work
well under pressure. - Open
and friendly personality.
How to Apply:
All suitably qualified and
interested candidates are encouraged to send their updated resumes / CVs to
[email protected]
interested candidates are encouraged to send their updated resumes / CVs to
[email protected]
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