Customer Service Qatar Airways (QA) Jobs – Senior Airport Services Agent

Organisation: Qatar Airways (QA)
Duty Station: Entebbe,
Reference ID: QR6527
About QA:
Qatar Airways has gradually
grown to reaching over 120 destinations worldwide, offering unmatched levels of
service excellence that have helped excel the award-winning carrier to become
best in the world. Qatar Airways was voted Airline of the Year 2011 and in 2012
in the prestigious Skytrax industry audit and it has won the confidence of the
travelling public.
With a larger number of
passengers and more choice available in the skies today, Qatar Airways is
looking to maintain and grow their position in the marketplace with exceptional
high-quality service with ever-increasing efficiency. In this highly
competitive environment, Qatar Airways has achieved much with our phenomenal
route expansion averaging 30% growth year to year and flying one of the most
modern fleet of almost 120 aircraft in the skies today. Qatar Airways’ global
network currently spans key business and leisure destinations across Europe,
Middle East, Africa, Asia Pacific, North America and South America, with scheduled
flights operating to and from our hub in Doha, capital of the State of Qatar.
Job Summary: The Qatar
Airways Senior Airport Services Agent will deliver quality customer  service to passengers with respect to
check-ins, boarding, special services, lounges, airport hotel and baggage
services, as per QRs standard Quality and Safety standards. The incumbent will
ensure passengers and their baggage is handled in a consistent and efficient
manner. The Agent will also ensure our Premium passengers receive 5-Star
Quality service, adhering to our company standards.
Qualifications, Skills and Experience: 
  • The
    ideal candidate for the Customer Service Agent Job at Qatar Airways should
    have three years’ experience in a customer service within an Airline.
  • The
    candidate must hold a minimum High School qualification.
  • Working
    knowledge of Amadeus Reservations & DCS is essential
  • Possess
    High energy, be enthusiastic, positive attitude and have a pleasant
    personality along with strong business acumen.
  • Pay
    excellent attention to detail and the ability to work well in a team are
    essential to succeed.
  • Willingness
    to work in shifts is essential.
  • Fluency,
    both spoken and written, in English is essential.
How to Apply:
Please visit the web link below
to Apply for this exciting opportunity in Qatar Airways.
NB: The
applicants will be required to attach the following: Resume / CV, Educational
Certificate, Copy of Passport and Copy of NOC.
Deadline: 6th December 2014

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