UN Career Jobs – Travel Officer at United Nations Regional Service Centre Entebbe (RSCE)

Job Title: Travel
Officer
Organization: United
Nations Regional Service Centre Entebbe (RSCE)
Duty Station: Entebbe,
Uganda
Grade: NOB
Vacancy Announcement Number: RSCE-2014-NPO-HRS-003
Reports to: Service Line
Manager
About RSCE:
The Regional Service Centre
Steering Committee is the decision-making body for RSCE, in compliance with
General Assembly resolutions, United Nations Secretariat rules and regulations,
strategic guidance from United Nations Headquarters and oversight bodies. The
Steering Committee consults with the Global Field Support Strategy
Implementation Coordination Team, as required.
The Regional Service Centre, as
approved by the Member States, is owned, managed and staffed by the regional
missions it serves. This framework reinforces the existing missions’ chain of
command structures and lines of authority in a manner that does not create an
additional layer between Headquarters and the regional missions. It also
ensures that staffing for RSCE will be achieved through the redeployment of
resources from the regional missions it serves.
Key Duties and Responsibilities: 
Under the supervision of the
Service Line Manager, the incumbent will be responsible for the following duties:
  • Manages
    the day to day functions of the Unit and co-ordinates all travel related
    matters within the field mission; supervises a team of junior Travel
    Assistants.
  • Manages
    the administration all official field mission travel, official shipments
    and incoming and outgoing shipments of personal effects, including the
    processing of requests for border clearance and the coordination of
    insurance coverage for all official and personal effects shipments.
  • Oversees
    and reviews the work of junior Travel Assistants for accuracy and correct
    application of the relevant rules and regulations.
  • Intuitively
    reviews travel claims and supporting documentation for completeness,
    accuracy, validity, and conformity with United Nations rules prior to
    forwarding them to the Finance Section.
  • Pro-actively
    coordinates with die Finance Section, regarding reimbursement of travel,
    which took -place after the financial period was completed. Associates
    claims with travel authorizations or other obligation documents. Prepares
    amendments to existing obligation documents as and when required. Ensures
    validity ofbudget allotment and object expenditure codes assigned.
  • Reviews
    the automated information management system and ensures that no daim is
    duplicated and that arrangements are made to collect charges for any
    deviation from the authorized itinerary and shipment allowance in excess
    of entitlements. Establishes reimbursable amount for each item and
    prepares a memorandum to the Finance Section requesting payment for the
    costs of transportation and excess baggage.
  • Manages
    and maintains accurate banking information in the database in consultation
    with the Finance Section. Produces reports; analyzes and prepares
    evaluation of current claims procedures and policies.
  • Actively
    coordinates with appropriate office for clarification or additional
    information and meet with officials from substantive offices or from troop
    contributing countries in order to discuss the details of particular
    claims, and to explain the nature of problems, delays and backlogs.
  • Coordinates
    with various Consulates and the host government Ministries of Foreign
    Affairs regarding the provision of transit visas and resident visas
    respectively. Verifies that services provided by the airline authorities
    and shipping agents are rendered satisfactorily and in accordance with the
    contract before processing invoices for payment
  • Ensures
    that the established Invitation to Bid (ITB) system is complied with and
    that the airline tickets are purchased at the most competitive market
    prices.
  • Offers
    technical guidance and assistance for protocol functions at points of
    entry fort the arrival/departure of VIPs and dignitaries. Manages a petty
    Cash fund for incidental costs such as emergency visa issuance.
  • Compiles
    data and information and prepares travel related reports on a regular
    basis.
  • Coordinates
    all official travel initiated via the United Nations aircraft
  • Works
    closely and coordinates with substantive offices to identify proper
    obligation documents.
  • Performs
    other duties as required.
Qualifications, Skills and Experience: 
  • The
    ideal applicant for the aforementioned United Nations RSCE job should hold
    an advanced University Degree, preferably in the field of business
    administration, travel, transport and related fields is required.
  • For
    holders of a Master’s Degree, at least two years of progressively
    responsible professional experience working with complex travel
    operations. For holders of a Bachelor’s Degree, at least four years of
    progressively responsible experience is required.
Personal Competencies:
Core Competencies:
Professionalism:
  • Thorough
    knowledge of travel related processing requirements; practical experience;
    ability to apply good judgment in the context of assignments given;
    ability to plan and manage conflicting priorities.
  • Advanced
    knowledge of airline booking procedures and systems and related fee
    structures.
  • Ability
    to utilise electronic booking systems.
  • Shows
    pride in work and in achievements; demonstrates professional competence
    and mastery of subject matter; is conscientious and efficient in meeting
    commitments, observing deadlines and achieving results; is motivated by
    professional rather than personal concerns;
  • Shows
    persistence when faced with difficult problems or challenges; remains calm
    in stressful situations.
  • Takes
    responsibility for incorporating gender perspectives and ensuring the
    equal participation of women and men in all areas of work.
Teamwork:
  • Works
    collaboratively with colleagues to achieve organizational goals
  • Solicits
    input by genuinely valuing others’ ideas and expertise; is willing to
    learn from others
  • Places
    team agenda before personal agenda
  • Supports
    and acts in accordance with final group decision, even when such decisions
    may not entirely reflect own position
  • Shares
    credit for team accomplishments and accepts joint responsibility for team
    shortcomings
Client Orientation:
  • Considers
    all those to whom services are provided to be “clients ’ and seeks to see
    things from clients’ point of view Establishes and maintains productive
    partnerships with clients by gaining their trust and respect Identifies
    clients’ needs and matches them to appropriate solutions
  • Monitors
    ongoing developments inside and outside the clients’ environment to keep
    informed and anticipate problems
  • Keeps
    clients informed of progress or setbacks in projects Meets timeline for
    delivery of products or services to travel
Planning & Organizing:
Develops clear goals that are
consistent with agreed strategies
How to Apply:
All suitably qualified
candidates who wish to join the United Nations in the aforementioned capacity
should submit their applications which should include the following documents:
  • Updated
    Curriculum Vitae
  • The
    United Nations Personal History form (P-11), download
    here
  • Copies
    of educational certificate(s) and a copy of National Driving License Class
    B, C, D, and E.
All applicants are strongly
encouraged to apply by e-mail and must include the Vacancy Announcement Number
and the Job Title and send to: rsce-hrs-recruitmentservices@un.org
Or send to: RSCE, Entebbe
Support Base, Buku Road, P.O Box 710. Entebbe. Uganda.
All applicants are strongly
encouraged to apply by e-mail and must include the Vacancy Announcement Number
and the Job Title.
Application received after the
established deadline will not be considered.
NB: All
applicants MUST indicate the Job Opening # for which they are applying, on the
subject line in the email or on the sealed envelope, e.g.
RSCE-2014-NPO-HRS-003, NOB.
Deadline:  7th November, 2014
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