Organisation: Barclays
Bank UK
Bank UK
Duty Station: Kampala, Uganda
Reports to: Account
Maintenance Manager
Maintenance Manager
About Barclays UK:
Barclays is a British
multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
Job Summary: The Account
Remediation Makers will be members of the Liabilities Operations team under the
Account Maintenance section, providing key support in the update and
maintenance of customer information and instructions. This role will include
but not be limited to updating of customer instructions and data into the core
banking system as instructed by the team manager or account maintenance
authorisors.
Remediation Makers will be members of the Liabilities Operations team under the
Account Maintenance section, providing key support in the update and
maintenance of customer information and instructions. This role will include
but not be limited to updating of customer instructions and data into the core
banking system as instructed by the team manager or account maintenance
authorisors.
Key Duties and Responsibilities:
1. Review and update of
customer instructions received daily: 80%
customer instructions received daily: 80%
- Update
all customer information as per instructions received from the branches - On
a daily basis, provide accurate and timely MI to team supervisor / manager
for accounts own offer technical support required by the business as it
relates to account maintenance as may be requested from time to time
2. Query Resolution: 10%
- Quickly
respond to and resolve issues raised by the team supervisor - Adhere
to the service level agreement (SLA) between the Liabilities Operations
team and the business
3. Snap Checks and other
controls: 10%
controls: 10%
- Adhere
to the IRM policies and project procedures for security of customer data - Perform
regular snap checks as may be assigned from time to time
Qualifications, Skills and Experience:
- The
ideal candidates for the Barclays Banking Jobs should preferably hold University degrees or
equivalent qualifications with good pass in English and Mathematics at ‘O’
level - The
applicant must have worked in a bank for at least three months’ working
experience preferably in a banking environment - Computer
literacy i.e. proficiency in office applications (MS Word ,Excel &
Outlook) - The
ideal candidates for the Barclays bank jobs should have a wide
understanding of bank products - Keen
attention to detail - Excellent
communication skills - Good
time management skills - Good
knowledge of KYC and related policies. - Good
understanding of account maintenance requirements - Good
knowledge of KYC, IRM and related policies - Knowledge
of regulatory requirements related to account opening is preferred - Customer
service ethics is highly preferred
How to Apply:
If you feel challenged by any
of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:
of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:
Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
Deadline: 16th October,
2014
2014
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