Living Goods US NGO Jobs – Technology Operations Manager

Organisation: Living
Duty Station:  Kampala, Uganda
About US:
Living Goods supports networks
of ‘Avon-like’ micro-entrepreneurs who go door-to-door teaching families how to
improve their health and wealth while selling affordable, high-impact products
like basic medicines, fortified foods, water filters, clean cookstoves, and
solar lights.
At Living Goods, we believe
that our technology and data systems will become our most transformative tools
for success: empowering our agents to sell and earn more, dramatically lowering
our cost to market and monitor, enabling real time sales force management and
igniting social connections that drive impact and business success. Living
Goods’ future success increasingly depends on the mastery of data,
communications and the latest mobile tools, apps and technologies.
Job Summary: The
Technology Operations Manager will be responsible for managing all our existing
systems there and leading the deployment of new systems, services, tools, and
strategies that improve our profitability and deepen our impact.
Key Duties and Responsibilities: 
  • Manage
    the deployment design and management of Android across LG operations in
    Uganda by deployment of quality control, monitoring and evaluation tools.
  • Offer
    project management support for the countrywide scale-up and rollout of
    Android through project tracking, reporting and documentation.
  • Provide
    advisory and technical support to the Android development process though
    regular involvement and interaction with the development team.
  • Manage
    the LG database on a day-to –day basis and facilitate training, data
    extraction and reporting as the need may be.
  • Work
    in close consultation with the LG country director to develop and design
    an I.T policy to guide operational support and I.T infrastructure
  • Oversee
    cross-departmental knowledge sharing, content design and provision on
    behalf of the tech-department.
  • Act
    as principal coordinator in the identification, selection and management
    of vendors for I.T related functions.
Qualifications, Skills and Experience: 
  • The
    applicant should exhibit strong leadership, project management skills,
    time management, and problem solving skills
  • Four
    or more years of project management or equivalent experience with high
    degree of competency in: planning & organizational skills,
    prioritization, tradeoff management, issue and risk identification and
    management, dependency and milestones tracking, and establishing
    accountability across the team
  • Strong
    understanding of the software development cycle as well as Experience with
    software development methodologies and related process management
  • Past
    exposure and experience in database architecture, design, and development
  • Prior
    experience in designing and implementing Web applications with forms,
    reports, and dashboards accessing relational databases
  • Past
    exposure and experience in managing mobile devices and mobile reporting.
  • Possess
    the ability to analyze situations, evaluate alternatives, and implement
    solutions within standards (where applicable).
  • Prior
    management experience a strong plus.
  • Entrepreneurial
    spirit and drive for results.
  • Exceptional
    interpersonal skills.
  • Excellent
    written and verbal communications skills
  • Flexible
    and willing to travel across Uganda or Kenya and stay for some nights
How to Apply: 
All candidates are strongly
encouraged to visit the career page and apply for this job through our
applicant tracking system. Click
In lieu of a cover letter you will be asked to answer a few short
questions that will help us learn a little bit more about you and your interest
in working with Living Goods.

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