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Barclays Bank UK Jobs – Trade Finance Officer
Job Title: Trade Finance
Officer (BA4) – 00171525
Officer (BA4) – 00171525
Organisation: Barclays
Bank UK
Bank UK
Duty Station: Kampala, Uganda
Reports to: Account
Maintenance Manager
Maintenance Manager
About Barclays UK:
Barclays is a British
multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
Job Summary: The
Barclays Trade Finance Officer will be working within the Corporate Team, the
role holder will be responsible for developing and maintaining relationships
with a portfolio of Trade Finance customers. The job holder is responsible for
ensuring agreed service levels and requirements for the above mentioned
portfolio are met. The role holder has the responsibility to provide support to
other members of the Corporate Team (both Corporate and Business Banking), Head
Office Divisions, Branches and customers calling on Local and International
Trade Finance matters. The jobholder will be responsible for day to day MI
preparation and monitoring of income accounts and Trade Related Operational
accounts.
Barclays Trade Finance Officer will be working within the Corporate Team, the
role holder will be responsible for developing and maintaining relationships
with a portfolio of Trade Finance customers. The job holder is responsible for
ensuring agreed service levels and requirements for the above mentioned
portfolio are met. The role holder has the responsibility to provide support to
other members of the Corporate Team (both Corporate and Business Banking), Head
Office Divisions, Branches and customers calling on Local and International
Trade Finance matters. The jobholder will be responsible for day to day MI
preparation and monitoring of income accounts and Trade Related Operational
accounts.
Key Duties and Responsibilities:
1. Sales and Service: 70 / 80%
- Process
all trade customers’ technical enquiries regarding the Bank’s standard trade
tariff, correspondent bank charges and general exchange of pricing
information. - Provide
technical support to the Commercial Banking team (Corporate and Business
Banking) as well as the Retail and other Bank division teams. - Deliver
product knowledge training to Corporate and Business Banking staff, other
bank Staff and customers. - Responsible
for updating procedure manual with any changes made by government
authorities / agencies, Central Bank and UK control that may affect
International Trade. - Responsible
for internal communication of any change of policies, procedures, controls
relating to Trade Services by issuance of circulars, amendment of Foreign
Business Manual / Procedure manual. - Arrange
trade payments and monitor outstanding liability positions - Intuitively
review and monitor income accounts on a daily basis - Co-ordinate
set up, amendment and cancellation of letters of credit as well as other
products maintained on Barclay Trade. - Deal
with inward and outward Trade business (including obtaining necessary
customer authorities). - Obtain
and action customer instructions through Customer Service Centre and from
any other point of the Bank. - Develop
and maintain own contacts with individuals within the customer’s
organization. - Serve
as principal point of contact in Associate Relationship Managers’ absence
on Trade Finance matters for all trade customers (focus largely on top 20
customers) – deal with query if able and within responsibility, or record
details of query for Trade Finance Manager or refer to Relationship
Manager. - Deal
with customer’s technical queries regarding branch based Bank products and
services. - Deal
with customer complaints to rectify causes to avoid recurrence of similar
queries / complaints. - Deliver
of customer training sessions in conjunction with Trade Product and Trade
Services Manager. - Originate
leads where Trade is identified during the year. - Hold
and outline agenda for monthly financial performance.
2. Business Management: 20 /
30%
30%
- Collate
and analyse customer information on Trade Servicing performance for
Relationship Managers and the rest of the Trade Product Sales team. - Monitor
and analyse performance for customers on special tariff and vis-à-vis
performance income versus volumes and share the information with the
Relationship Managers and the rest of the Trade Product Sales team - Maintenance
/ update correspondent bank tariff. - Counter
check income collection by Trade Services in relation to the entire Trade
customer portfolio to ensure no income leakage. - Responsible
for the management and responsible for Import Letter of Credit
Re-Financing and Invoice Discounting Products and all Trade Finance
Products - Monitor
and account for debits to Trade P&L accounts. - Monitor
income earned on non customers relationships. - Analyse
complaint action forms specific to trade and together with the Trade
Service Assistant of Corporate Service Centre ensure permanent resolution
of root causes of complaints. - Collate
rebate income earned from correspondent banking arrangements. - Apply
amendments to account details following discussion with Associate
Relationship Managers, Relationship Manager, Trade Finance Manager and
Head of Trade on Trade limits, Pricing, Interest and Commission charges. - Co-ordinate
preparation and execution of account related documentation including
mandates and application forms. - Open
and close accounts and arrange draw down of facilities following
discussion with the Associate Relationship Manager or Relationship
Manager. - Review
of Top 30 Trade names on an ongoing monthly basis and relegations from
this list to be carried out half yearly - Control
of Global Limits & third party credit lines. - Compile
quarterly cross-border limit utilization return to control office in South
Africa. - Ensure
performance management for self. - Compile
weekly, monthly and quarterly reports for review at the Regional Office in
South Africa.
Qualifications, Skills and Experience:
- The
applicant for the Banking job should have knowledge of Trade Products and
Services in the Bank - Good
knowledge of Branch based products and services frequently used by
corporate customers including features and set up arrangements. - Good
knowledge of internal instructions / procedures including H.O
instructions, computer accounting instructions, foreign business manuals,
corporate guide and other in-house manuals on trade related issues. - Good
knowledge of the roles and responsibilities of other members of the
relationship teams. - Good
knowledge of the Bank’s service standards (including Service Initiative,
National Complaints initiative, Code of Business and Personal Banking). - International
Trade & Foreign Exchange services and operations - Good
knowledge of country’s regulatory requirements on import / export. - Detailed
understanding of the roles and responsibilities of individual bases in
other business units. - The
applicant should have a good understanding of ICC uniform rules &
practices publications UCP 500/ URC / URDG / URR / ISP98 / ISPB &
SWIFT standards. - Good
understanding of Trade Processing Systems. - Comprehensive
understanding of Trade Services Operations Skills required to undertake
the role - Proficient
in use on internal computer systems including E-trade, FOS and any other
platform applications - Excellent
analytical skills - Performance
Management skills - Skills
in meeting customer needs - Skills
in managing relationships - Good
written and oral communication - Personal
organization - High
business focus and acumen - Self
confidence - Selling
skills - Detailed
knowledge and understanding of the working capital cycle of a business
enterprise. - Possess
the ability to work to tight deadlines. - Self
motivated & work with minimum supervision. - Past
experience in a service environment. - Prior
exposure and experience handling key corporate customers. - Skills
in customer relationship management - Skills
in processing Trade Products - Trade
& Foreign Exchange Operations & Services - Working
in a team Additional details of exceptional aspects of the demand of the
role; - The
role requires a high level of interpersonal skills demonstrated by good
oral and written communication and a team player who is friendly and
confident when dealing with customers. - Good
understanding of Product & Service pricing. - Energetic
and dynamic individual - Computer
literacy skills - Skills
in time management
How to Apply:
If you feel challenged by any
of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:
of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:
Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
For queries contact us on
0417122453 or email: barclays.uganda@barclays.com
0417122453 or email: barclays.uganda@barclays.com
Deadline: 15th October,
2014
2014
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