The Ugandan Jobline

• Interpret overall Retail Strategy into
  implementable short term steps and communicate it to the Retail branch
  network.
• Analyse information received through the
  branch network and provide recommendations to the Retail Management
  Committee for input into short, medium and long-term Retail strategy
  in-country.

• Intuitively review the total performance
  for all branches in the region on a monthly basis and develop short term
  strategy shifts to ensure that overall performance targets can be met.
• Communicate strategy changes to Regional
  managers and area managers and ensure that any target changes are agreed.
• Recommend to the Retail Management
  Committee whether to open or close branches within his network.
• Review incident reports raised and provide
  guidance for future prevention
• Identify areas of improvement for existing
  products and processes. Create and identify strategies around this.
• Initiate plans for reduction of
  provisions, product and process improvements
• On invitation from the Retail Director present
  Retail initiatives to CMC
• Signoff of all budgeted branch expenses
  above Regional manager and Area manager limits. Only unbudgeted
  expenditure needs to be referred to the Retail Director.
• Signoff all dormant account and all other
  refunds above Regional manager and area manager limits.
• Hold cost centre for network related non
  branch expenses such as disturbance allowance, transportation costs e.t.c.
  Responsible for managing costs within budgets for these items.
• Accountability:

• Develop and communicate an annual plan to
  optimize the resources (financial, human and physical) as agreed with the
  Retail Director. Involve Regional and area managers in developing the
  annual resource plan.
• Build, coach, motivate and develop a high
  performing team through embedding performance development and coaching.
  Discuss and finalise Performance Development Plans and ratings for all
  branch managers in the area.
• Develop direct reports – identify
  potential leaders within a group of direct reports and ensure that
  development opportunities are created.
• Create an empowering environment for
  direct reports, encouraging individual ownership and initiative
• Determine and manage Training Needs
  Analysis and Succession plans for Regional and Area Managers and ensure
  they do the same for all their staff.
• Effective resource management/ planning
  that reflects current and future business requirements, ensuring that the
  correct balance of numbers, skills and experience, by playing an active
  role in recruitment and exits of direct reports. This includes evaluating
  requests from branch and area managers for additional staff, and may
  reallocate headcount between branches, within overall area headcount
  budget.
• Sign off leave requests received from
  direct reports.
• Initiates charges for direct reports when
  required, follows discipline process, together with HR and an independent
  chairperson. Dismissals are signed off by the functional head. May act as
  appeals chairperson in cases that were unresolved during the first
  disciplinary enquiry, except for dismissal cases that have to be appealed
  to the MD. Also acts as first level escalation point for grievance cases.
• Research product sets in the UK and Europe
  and feedback suggestions to the product Team for further investigation.
• Research competitor products in the local
  market and make suggestions on improvements or changes to product.

• Provide cover for the other Regional
  managers, or Retail Director when required.
• Provide honest, direct and constructive
  feedback to others.
• Deputize for the Retail Director when required.
• Share knowledge experience and best
  practice with team members, branch managers and the broader business.
• Interact with internal service providers
  to ensure a high level of customer service.

• Interface with the Risk & Compliance
  function at the country Head Office to achieve desired results.
• Intuitively review Risk Event Reports
  raised and provide guidance for future prevention.
• Initiate and regularly update plans for
  reduction of provisions/impairment. This role is directly accountable for
  the quality of the asset book.
• Accountable for compliance & control
  environment in the distribution network.

• The candidate should be a graduate or
  possess relevant experience to compensate
• A minimum of three years Retail Management
  experience in a large branch
• Comprehensive knowledge of the full
  Barclays Retail product set in-country, Local Business services, and
  Corporate Business services including Treasury.
• In-depth understanding of technical
  support systems e.g. Brains, WinFos
• Good knowledge and understanding of
  Barclays Retail in-country strategy, operating structure and interface
  with other functions
• Detailed working knowledge of Risk and
  Credit policies and procedures
• Good understanding of group structure and
  interfaces with other functions
• Detailed understanding of people policies
  and procedures
• Up to date knowledge of competitor and
  market activity in local area
• Skills in People Management
• Skills in Communication and Presentation
• Business Management skills
• Performance Management skills
• Skills in Resource Management
• Cultural and Change Management
• Strong networking skills, both for
  internal and external networks
• Team-building skills
• Excellent planning skills
• Good PC Skills

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