Job Title: Head
Network Operations and Maintenance
Network Operations and Maintenance
Organisation: Telecom
Company
Company
Duty Station: Kampala,
Uganda
Uganda
About Us:
Future Options Consulting Ltd
is an online recruitment services which now seeks to recruit on behalf of its
valued Client, a key player in in the Telecom industry.
is an online recruitment services which now seeks to recruit on behalf of its
valued Client, a key player in in the Telecom industry.
Job Summary: The Network
Operations & Maintenance Head has the overall responsibility for the
successful operation and performance of the network infrastructure for all
services across the whole country.
Operations & Maintenance Head has the overall responsibility for the
successful operation and performance of the network infrastructure for all
services across the whole country.
Key Duties and Responsibilities:
- The Head Network Operations and
Maintenance will ensure that operational processes are developed for all
the line sections - The jobholder will also implement the
developed operational processes in liaison with other units. - Continuously evaluate the output of
operational process for performance improvement and to ensure process
adherence. - Actively contribute to the development of
the Technical Strategic Plan in line with the Corporate Strategy. - Co-ordinate the objectives and work plans
across all the staff members of the operations and maintenance team to
ensure strategic plans are met. - Allocate duties and monitor staff
performance against individual and departmental objectives. Plan and
manage the network maintenance department budget. - Consult and motivate staff to ensure high
levels of service. - Provide direction and guidance for the
development and implementation of quality control systems and Procedures
to minimize downtime and maximize network performance. - Ensure effective management of the
interconnection of the network with that of other telecom providers. - Review current technology and advice on
appropriate switching, transmission, power, Internet and BSS network
technologies to minimize operational gaps. - Responsible for network Performance
Monitoring and Reporting. Network Quality of Service Management - Provide accurate and timely billing input
data for the charging and billing of services to customers - Maintain security of systems on the
network and integrity of the service profiles for each customer. - Maintain an effective system of
communications throughout the organization on network performance related
issues and with key customers, equipment vendors and other players in the
ICT industry. - Give all the required support for the
effective operations and maintenance of network infrastructure within
optimum cost. - Ensure the company is able to offer
quality communication services at all times and in all locations as
strategically determined by the company. - Review operating results of the unit,
compare them to established objectives and performance indicators, and
take steps to ensure that appropriate measures are taken to correct
unsatisfactory results. - Do regular spot checks on the network to
ensure right operational procedures are followed and continuously
improved. This includes routine and incident management. - Cooperate with all the staff both Junior
and Senior to ensure harmony and smooth operations in all activities
within the sections and the whole company. - Responsible for the performance Management
and staff motivation of subordinates and other peers - To ensure that the right staff are
recruited, provide adequate training and career development. - Perform any other duties that may be
assigned by CTO or any other Senior Officer but that are in line with the
company strategy.
Qualifications, Skills and
Experience:
Experience:
- The candidate should hold a Bachelor’s
degree in Telecommunications Engineering or other related disciplines. - Six or more years’ experience, 3 of which
should be in an Engineering Management position preferably in the ICT
industry - Postgraduate level in any related field is
an added advantage. - Proven track record of achievements at a
managerial level. - Membership of a professional body such as
Uganda Association of Engineers is an added advantage. - Strong knowledge of the existing networks
(GSM, CDMA, Fixed, xDSL, ISP and the underlying transmission and power
systems) and Information, Computing and communication technologies and
services. - Strong knowledge of ICT technological
trends and associated services. - Knowledge of engineering practices and
maintenance procedures. - Familiarity with the telecommunication
standards. - Working knowledge of strategic planning
and strong analytical skills for the development of long/short term plans. - Strong people management skills.
- Possess the ability to provide leadership
and guidance as a strategic mentor to colleagues and employees. - Excellent writing skills for both
conceptual and detailed material with an articulate and compelling verbal
style. - Excellent track record of managing
effectively for peak performance of teams. - Excellent interpersonal skills.
- Collaborates easily with others.
- The ability to create a climate of trust
and transparency with stakeholders. - Effective negotiation, facilitation and
influencing skills. - Effective problem solving and situational
management skills. - Creative, strategic and able to take
calculated risks. - Able to work harmoniously in a
multicultural environment.
How to Apply:
All qualified candidates are
invited to send their applications enclosing curriculum vitae, academic and professional
certificates along with the names and contacts of three referees. The complete
applications should be sent by post, courier, hand delivery or e-mail to the
address: The Director, Executive Recruitments, Future Options Consulting Ltd,
4th Floor, Diamond Trust Building, Kampala Road, P. O. Box 34934, Kampala,
Uganda. Phone: 031 2265028/9, 0414-231204/206, Email:
[email protected]
invited to send their applications enclosing curriculum vitae, academic and professional
certificates along with the names and contacts of three referees. The complete
applications should be sent by post, courier, hand delivery or e-mail to the
address: The Director, Executive Recruitments, Future Options Consulting Ltd,
4th Floor, Diamond Trust Building, Kampala Road, P. O. Box 34934, Kampala,
Uganda. Phone: 031 2265028/9, 0414-231204/206, Email:
[email protected]
Deadline: 6th September 2014 by 10am
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