- Oversee a range of consumer research projects on behalf of the company to deliver key insights to drive marketing decisions
- Develop an understanding of key consumer dynamics within Uganda’s cultural context to develop marketing solutions that answer country specific issues
- Manage the Brand Tracker with accountability for standardizing methodology, quality control, interpretation and presentation of results
- Manage the brand scorecard process and train and develop guidelines for users to interpret the data effectively
- Develop appropriate methodologies to track media spend effectiveness
- Support brands & NPD in terms of brand health, concept development & test market measurement and evaluation
- Implementation of the Brand Conversion Funnel model to measure brand performance and to focus on areas of improvement in order to optimize brand health and to drive brand competitive advantage
- Develop and train users to access online sales information via ProClarity database
- Manage brand scorecard process for Uganda with responsibility for collating and interpreting scorecard inputs and implementing methodologies for generating additional inputs for filling data gaps by country
- Develop and manage retail measurement systems for countries to track the effectiveness of their route-to-market strategies as well as monitoring retail customer satisfaction on a regular basis for key countries
- Keenly track and monitor competitor activity with a view to providing early warning of potential competitor moves and likely responses to marketing initiatives
- Access and use of industry databases to provide relevant and timely inputs into decision making
- Update inputs into the country econometric model on a regular basis to provide trend analysis for use in evaluating pricing decisions
- The ideal candidate should possess a Business degree with majors in economics, statistics, or social sciences
- At least five years’ experience in a market research agency and working in an FMCG organization with broad exposure into multi-cultural developing markets
- Possess the ability to drive multiple projects simultaneously, strong interpersonal skills, teamwork and strategic thinking
- Deep knowledge and understanding of research methodologies, highly numerate, computer literacy to cover comprehensive experience in working with databases and ability to create and interrogate data in a variety of formats
- Strong attention to detail, excellent communication skills, empathy, listening skills, trustworthiness, objectivity, patience, cultural sensitivity and adaptability
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