The Ugandan Jobline

• Responsible for the installation, configuration or calibration of ICT devices, operating systems and applications.
• Offer timely IT technical support and train staff on, among others, data management; IT security protocols; disaster recovery techniques and use of existing or newly installed IT hardware or software.
• Install and maintain synchronised internal network links and between the Secretariat and its Stakeholders as well as supporting the roll-out of new applications;
• Actively monitor and maintain as well as advise on IT security protocols, systems and networks.
• Establish and maintain user accounts, profiles, file sharing, access privileges, security and backup of data including responding within agreed time limits to call-outs;
• Maintain inventory of IT hardware/software and other resources including procedural documentation and relevant reports
• Monitor network activity (Local Area Network and Wider Area Network), implementation of IT programs/ projects and compliance to RUFORUM IT systems standards.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults; including replacing parts as may be required
• Input and maintain IP addresses to provide network access to RUFORUM staff.
• Testing and evaluating new technology including conducting electrical safety checks on computer and related equipment
• Establish and manage a database of RUFORUM knowledge, technology and innovations in the agricultural system in liaison with the Knowledge Management Officer
• Managing and updating RUFORUM’s repository and linking in-house developed applications with other online platforms

• The applicant should possess a good bachelor’s degree in IT, Computer Science, Computer Engineering, Systems Administration, Information Systems or equivalent, preferably at Master’s level.
• Four or more years’ experience in IT work
• Skills in web programming
• Skills in software development
• Good Database Administration and Management skills
• Possess the ability to develop applications, analyse ICT processes and troubleshoot ICT systems.
• Analytical thinking.
• Ability to test ICT systems.
• Ability to manage ICT infrastructure.
• Ability to manage ICT information and application protection platforms
• Willingness to work over weekends.

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