Greenlight Planet Careers – Zonal Operations- Associate Manager

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Organisation: Greenlight Planet
Duty Station:  Kampala, Uganda
About Greenlight Planet:
Greenlight Planet is a rapidly growing American company that makes solar-powered lamps for consumers who lack access to electricity. We deliver Energy Everyone Can Afford™.
In the 31 countries where our lamps have been sold so far–often through networks of empowered local entrepreneurs–we estimate that ~10 million people now enjoy clean, bright light, free of the indoor air pollution and the recurring expense of kerosene lamps and candles.
Greenlight’s Sun King™ line of solar lanterns are regarded in our industry as setting the standard for robust, attractive, yet affordable product design. Since 2010, Sun King™ lanterns have won three best product awards from the World Bank and IFC’s global Lighting Global Outstanding Product Quality Awards, and numerous other accolades from organizations including Deutsche Bank, the Lemelson Foundation and Ashoka. Greenlight is at the precipice: our rural direct sales channel puts life-changing solar home lights in the hands of about fifty thousand of off-grid villagers each month.  About 6000 village direct sellers have increased their incomes by over 40% on average.
Job Summary: The AM – Zonal Operations will be responsible for the following:
  • Overseeing Regional Stock Points, Sun King Business Agents (SBAs) and Sun King Business Managers (SBMs) from induction to exit covering assessments, evaluation, contracts management, periodic audits & physical verifications, compliance, etc. using GTrack and as per agreed process.
  • Ensuring Operations Standard Operating Procedures with District Stock Points, SBAs, SBMs, Sales Teams, etc.
  • In charge of Payout Administration: Handling payouts for various schemes (incentive schemes, various other schemes)
  • MIS / Reporting to sales teams
Key Duties and Responsibilities: 
  • Partner regional sales team to manage and work with distribution partners: District Stock Points, Sunking Business Associates (SBA) and Sunking Business Managers (SBM)
  • Assess, evaluate and induct them into GLP system,
  • Manage all aspects of contracts with them, handle their grievances and provide resolutions,
  • Periodically audit them, and
  • Manage their exits as and when required.
  • Monitor KPIs, TAT, service levels, SOP compliance, etc. for the Area Stock Points
  • Ensure monthly stock-take and reconciliation of distributor inventories
  • Ensure use of GTrack, a tool developed by Greenlight for operational efficiency encompassing distribution operations, inventory management, stock movements, etc.
  • Compile and submit various reports on secondary and tertiary sales, sales returns, etc. and support zonal sales team with smart analytics
  • Assist the Distribution Operations Manager with demand forecasting on a monthly basis
  • Support regional sales teams in administering various schemes and subsequent pay-outs via mobile-money, banks, etc.
Qualifications, Skills and Experience: 
  • The candidate should hold a bachelor’s degree or Post Graduate qualification (MBA-preferably Operations) from a Premier institution APICS certification (CPIM or CSCP) would be an added bonus
  • At least four to six years’ experience in Supply Chain Management with expertise in sales and distribution operations companies.
  • Past exposure and experience of working with distributors / stockists / stock points.
  • Prior experience of working in rural markets or working with FMCG / Pharma / product distribution companies would be an added benefit.
  • Good working knowledge and hands on experience of distribution operations including understanding of logistics (warehousing & physical distribution, including reverse logistics, GRN/GI processes), commercial / Fiscal knowledge, local taxation, entry taxes, other statutory requirements, etc.
  • Knowledge and hands on experience of appointing & inducting distribution partners, carrying out audits, evaluations, checks, handling grievances, managing exits, etc.
  • Ability to manage and work with distribution partners, customers, sales teams and other functions
  • Possess the ability to connect with people, excellent communication skills (including local language proficiency) & high energy
  • Ability to deploy operations SOPs
  • Working knowledge of MS Excel, VBA, other reporting tools and formats (MS Access knowledge would be an added advantage)
  • Past experience in basic data / business analysis
How to Apply: 
All suitably qualified and interested candidates are encouraged to express their interest by clicking the web link below.
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