Job Title: Head of
Operations
Operations
Organisation: dfcu
Bank
Bank
Duty Station: Kampala,
Uganda
Uganda
Reports to: Chief
Operating Officer
Operating Officer
About dfcu:
Dfcu bank is a fast growing
commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC)
of the United Kingdom and the Government of Uganda through the Uganda
Development Corporation (UDC) under the name of Development Finance Company of
Uganda Limited. Later restructuring brought in DEG (of Germany) and
International Finance Corporation (IFC) as equal partners with CDC and UDC,
each having a 25% stake in the company. Its objective was to support long-term
development projects whose financing needs and risk did not appeal to the then
existing financial commercial lending institutions.
commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC)
of the United Kingdom and the Government of Uganda through the Uganda
Development Corporation (UDC) under the name of Development Finance Company of
Uganda Limited. Later restructuring brought in DEG (of Germany) and
International Finance Corporation (IFC) as equal partners with CDC and UDC,
each having a 25% stake in the company. Its objective was to support long-term
development projects whose financing needs and risk did not appeal to the then
existing financial commercial lending institutions.
Job Summary: The
Head of Operations will be responsible for daily activities of the bank’s
operations in accordance with regulatory and internal bank policies and for
managing the Core Banking System across the bank to attain operational excellence
and achieve business objectives.
Head of Operations will be responsible for daily activities of the bank’s
operations in accordance with regulatory and internal bank policies and for
managing the Core Banking System across the bank to attain operational excellence
and achieve business objectives.
Key Duties and Responsibilities:
- Implement
operational strategy into the core business - Compile
and submit reports on operational issues, opportunities and development
plans and achievements within agreed time scales - Regular
review of operational process flows, guidelines and manuals to meet market
demands and customer expectations - Review
daily suspicious activity reports in line with the regulatory framework - Identify
system failures for corrective action - Manage
the bank’s end of day processes - Steer
the development, implementation and testing of products and system
enhancements - Maintain
system security - Resolve
Core Banking System user problems - Regular
proactive review of general ledger and suspense accounts to ensure reconciliations
are up to date - Set
and monitor performance targets for the team - Oversee
and control departmental expenditure within agreed budgets - Develop
the team by training, coaching and mentoring
Qualifications, Skills and Experience:
- The
ideal candidate should hold a Bachelor’s degree required with a minimum of
6 years banking experience - At
least three years management experience. - Professional
qualification in banking - Extensive
knowledge of Fraud Prevention, KVC & AML, Operation Risk Control &
Compliance - Past
exposure and experience in banking operations, compliance, process
improvement and operational risk management - Skills
in Project Management - Experience
in management of IT related projects - Thorough
understanding of the bank workflows and regulatory requirements - Good
knowledge of core banking applications - Past
experience in re-engineering operations and procedures, formulating
policies and implementing new strategies - High
level of integrity and ethical standards - Knowledge
and understanding of the back office operations, procedures and processes
How to Apply:
If you have the above job
qualifications and skills, please send a cover letter along with a detailed CV
and relevant professional/ academic certificates to: Head of Human Resources,
dfcu Bank, 2nd Floor, Jinja Road, P.O. Box 70, Kampala. Uganda
qualifications and skills, please send a cover letter along with a detailed CV
and relevant professional/ academic certificates to: Head of Human Resources,
dfcu Bank, 2nd Floor, Jinja Road, P.O. Box 70, Kampala. Uganda
NB: Therefore,
if you do not hear from us by Friday, 17th October, 2014,
consider your application unsuccessful
if you do not hear from us by Friday, 17th October, 2014,
consider your application unsuccessful
Deadline: 3rd October, 2014
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