Dfcu Bank Jobs – Head of Operations

• Implement
  operational strategy into the core business
• Compile
  and submit reports on operational issues, opportunities and development
  plans and achievements within agreed time scales
• Regular
  review of operational process flows, guidelines and manuals to meet market
  demands and customer expectations
• Review
  daily suspicious activity reports in line with the regulatory framework
• Identify
  system failures for corrective action
• Manage
  the bank’s end of day processes
• Steer
  the development, implementation and testing of products and system
  enhancements
• Maintain
  system security
• Resolve
  Core Banking System user problems
• Regular
  proactive review of general ledger and suspense accounts to ensure reconciliations
  are up to date
• Set
  and monitor performance targets for the team
• Oversee
  and control departmental expenditure within agreed budgets
• Develop
  the team by training, coaching and mentoring

• The
  ideal candidate should hold a Bachelor’s degree required with a minimum of
  6 years banking experience
• At
  least three years management experience.
• Professional
  qualification in banking
• Extensive
  knowledge of Fraud Prevention, KVC & AML, Operation Risk Control &
  Compliance
• Past
  exposure and experience in banking operations, compliance, process
  improvement and operational risk management
• Skills
  in Project Management
• Experience
  in management of IT related projects
• Thorough
  understanding of the bank workflows and regulatory requirements
• Good
  knowledge of core banking applications
• Past
  experience in re-engineering operations and procedures, formulating
  policies and implementing new strategies
• High
  level of integrity and ethical standards
• Knowledge
  and understanding of the back office operations, procedures and processes

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