Job Title: Quality
Manager – Client Service Manager
Manager – Client Service Manager
Organisation:
Duty Station: Kampala,
Uganda
Uganda
About US:
Biogas Solutions Uganda Ltd is
a private company limited by guarantee established in Uganda with the objective
to formulate, develop and set in motion strategies, policies, plans, measures,
systems and approaches that support private sector led biogas sector
development aimed at sustainable improvement of the livelihoods of rural and
peri-urban households in Uganda.
a private company limited by guarantee established in Uganda with the objective
to formulate, develop and set in motion strategies, policies, plans, measures,
systems and approaches that support private sector led biogas sector
development aimed at sustainable improvement of the livelihoods of rural and
peri-urban households in Uganda.
Job Summary: The Quality
Manager – Client Service Manager will be responsible for all quality management
and client service provision related activities of the biogas company. The
jobholder will also develop and implement a biogas quality management system
that provides accurate monitoring of quality of biogas plant construction and
after sales service, allowing quick remedial action when necessary. The
incumbent will be tasked to develop and manage a client service centre to
ensure quality delivery and service of biogas digesters in the sector. Work
closely with other team members to develop the company, its mission, brand and
biogas sector support programmes.
Manager – Client Service Manager will be responsible for all quality management
and client service provision related activities of the biogas company. The
jobholder will also develop and implement a biogas quality management system
that provides accurate monitoring of quality of biogas plant construction and
after sales service, allowing quick remedial action when necessary. The
incumbent will be tasked to develop and manage a client service centre to
ensure quality delivery and service of biogas digesters in the sector. Work
closely with other team members to develop the company, its mission, brand and
biogas sector support programmes.
Qualifications, Skills and Experience:
- The
applicant should hold a BA degree in civil, environmental engineering or
related discipline. National Diploma or degree in business and commerce is
an added advantage; - Five
or more years of relevant working experience, in commercial and/or social
enterprises, preferably in the renewable energy sector; - Proven experience
in building and managing quality management systems; - Prior
experience with client/ customer (after)-sales service provision; - Past
exposure and experience in climate- smart energy programmes is an added
advantage; relationships with renewable energy technical institutions.
How to Apply:
All suitably qualified and
interested candidates should apply by sending an Updated CV, letter of
motivation, names and contact details of two professional referees to: [email protected]
with reference: BSUL-QM (Quality/ Customer Service Manager) in the Subject
line.
interested candidates should apply by sending an Updated CV, letter of
motivation, names and contact details of two professional referees to: [email protected]
with reference: BSUL-QM (Quality/ Customer Service Manager) in the Subject
line.
Deadline: 8 September 2014
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