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World Vision International Jobs – Child Sponsorship Manager
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Job Title: Child
Sponsorship Manager
Sponsorship Manager
Organisation: World
Vision International
Vision International
Duty Station: Kampala, Uganda
Reports to: Integrated
Programmes Director
Programmes Director
About WVU:
World Vision Uganda is a
Christian Relief, Development and Advocacy Non-Government Organization
dedicated to working with children, families and communities to overcome
poverty and injustice in over 40 districts of Uganda. World Vision is
committed to the protection of children and does not employ people whose
background is not suitable for working with children. All employment is
conditioned upon the successful completion of all applicable background checks,
including criminal record checks where possible. “Our Vision for every
child, Life in all its fullness. Our prayer for every Heart, the will to make
it so.”
Christian Relief, Development and Advocacy Non-Government Organization
dedicated to working with children, families and communities to overcome
poverty and injustice in over 40 districts of Uganda. World Vision is
committed to the protection of children and does not employ people whose
background is not suitable for working with children. All employment is
conditioned upon the successful completion of all applicable background checks,
including criminal record checks where possible. “Our Vision for every
child, Life in all its fullness. Our prayer for every Heart, the will to make
it so.”
Job Summary: The
World Vision Child Sponsorship Manager will offer overall leadership, support,
guidance and management of Child Sponsorship Operations in WV Uganda (NO,
Cluster and ADP) for the transformation of Children, Families, Communities and
Sponsors in a way that leads to the attainment of Child Wellbeing
World Vision Child Sponsorship Manager will offer overall leadership, support,
guidance and management of Child Sponsorship Operations in WV Uganda (NO,
Cluster and ADP) for the transformation of Children, Families, Communities and
Sponsors in a way that leads to the attainment of Child Wellbeing
Key Duties and Responsibilities:
1. Leadership and Management:
- Offer
technical guidance on integration of Child Sponsorship programming with
other transformational development programming across the entire NO. - Steer
the dissemination and support implementation of Partnership and NO Child
Sponsorship strategies, guidelines, initiatives and policies. - Take
lead of the implementation of management decisions/recommendations in the
at the National Office in order to met quality standards, and promote
alignment with strategies and standards. - Develop
National wide Child Sponsorship human resource development plan, and
manage staff development/ growth in order to build a cadre of high
performing staff for effective delivery of Child Sponsorship operations. - Guide
WVU senior leadership and management teams on matters that pertain to
cabing Child Sponsorship operational risks, ceasing opportunities and
effective delivery of Child Sponsorship programming.
2. Strategic Planning and
Sponsorship Programming:
Sponsorship Programming:
- Take
lead in development of Key Sponsorship documents inclusive of Strategy,
Annual Sponsorship operating plan, Initiative Implementation Plans,
(SINGLESTEP implementation), Budgeting. - Direct
DME processes in line with Sponsorship Programming guidelines. - Provide
overall guidance and support in designing and redesign of Programmes as
per Sponsorship guidelines and partnership Strategic direction. - Disseminate
National Office guidelines for sponsorship programming, sponsorship for
transformation, sponsorship & DME process at Cluster/ADP levels. - Develop
context-based guidelines for the realization of better Child Sponsorship. - Actively
participate in the Review of ADP AOPs/DIPs. - Guide
Clusters on how to utilize SingleSTEP information for planning in order to
address child wellbeing.
3. Manage Sponsor KPIs:
- Develop
plans and guidelines for effective and efficient management of Sponsorship
KPIs
- Track
and monitor KPIs and advise Field Teams as well as SMT/SLT on ways to
improve performance. - Guide
teams in the management of KPIs in keeping with partnership and National
Office contextualized standards. - Build
teams, coach, mentor and train staff to manage sponsorship operations
efficiently & effectively. - Develop
tracking and monitoring tools for Sponsorship Key Performance Indicators. - Conduct
field visits and online support for Staff. - Compile
Sponsorship Activity Schedules and guide Clusters/ADPs to contextualize
them - Manage
Annual Partnership Sponsorship processes like Annual Reconciliations and
Censuses
4. Management of Operations
and Standards:
and Standards:
- Responsible
for the effective, efficient and proper management and use of assets - In
charge of financial management and accountability in line with policy
guidelines - Child
Sponsorship performance in line with partnership standards. - Child
protection in line with partnership and national office child protection
policies, guidelines and protocols. - Implementation
of audit recommendations and prevention of reoccurrence. - Ensure
sufficient, timely and accurate flow of management and operational
information and reports, both internally within WVU and with Support
Offices, in accordance with the set communication protocol.
5. Develop Sponsorship Process
flow to/from NO and to/fro ADP:
flow to/from NO and to/fro ADP:
- Guide
NO, Cluster and ADP Staff on the Sponsorship Business Processes. - Monitor
timeliness and effectiveness in complying with the process-flows and
advise respective staff.
6. Communications to/fro
NO/Cluster to/from EARO/SOs:
NO/Cluster to/from EARO/SOs:
- Manage
all Sponsorship related Communications between NO, field Offices and SOs. - Monitor
and advise on communications (quality) to/fro NO/Cluster to/fro EARO/SOs. - Expeditiously
follow up on all Sponsorship communications from EARO and SOs. - Manage
(balance) all communication demands vis-à-vis ongoing NO activities. - Perform
an intermediary role between NO and EARO/SOs. - Communicate
to Clusters/ADPs/EARO/SOs on Key Sponsorship events (Annual
Reconciliation) or operations, follow-up on Reports, documents.
7. Annual Sponsorship
Activities:
Activities:
- Develop
timeframes and guidelines on annual Sponsorship activities (APR
guidelines, Annual data reconciliation, APR and Christmas Cards) - Collect
community updates, design APR and Christmas Cards. - Guide
annual events and activities as well as share with respective staff. - Manage
efficient and effective implementation of Sponsorship annual activities
inclusive of Christmas Cards, APRs, Census, RC records update, and Annual
Data reconciliation
8. Sponsorship Reporting:
- Develop
and review Sponsorship reporting templates and build capacity of staff on
how to use them. - Review,
analyse and submit WV Sponsorship monthly/periodical reports. - Offer
timely feedback to cluster over Sponsorship reports. - Engage
senior leadership and management, clusters and ADPs on Child Sponsorship
reports.
9. Staff capacity Gaps
Identification and Building:
Identification and Building:
- Support
Sponsorship Staff Capacity building through identifying capacity gaps,
developing plans and facilitate capacity building. - Identify
staff capacity gaps - Develop
capacity building (training) plans and share with the respective
Clusters/ADPs. - Effect
the plans and develop report, follow up plans and actions.
10. Sponsorship Initiatives
(SingleSTEP Coaching and Mentoring):
(SingleSTEP Coaching and Mentoring):
- Manage
Partnership initiatives (SingleSTEP, ID Card Scanner, SD, QuickSTEP,
Digital Imaging) in line with the partnership guidelines and timeframes. - Develop
initiative Plan for Implementation. - Sensitize
WV Uganda Staff on the initiative - Assess
ADPs and advise leadership of potential Clusters/ADPs for piloting and
implementation. - Make
periodical reporting on the Initiative to the leadership, EARO and other
stakeholders. - Track
and monitor Implementation progress and make recommendations for better
decision making. - Coach
and mentor staff on the initiative and follow-up on utilization of the
initiative. - Offer
technical support to the staff on the initiative
11. Manage Sponsor Visits:
- Manage
Sponsor visits to their sponsored children in Uganda in line with child
Sponsorship standards. - Communicate
to Clusters/ADPs on the intent of the Sponsor visit and attain
consent/confirmation or reject on visit. - Make
communication to the SO on the possibility (confirmation, rejection) of
the Visit. - Arrange
for the visit (Consider for all logistic needs). - Attend
to Sponsors and follow up on Child protection issues, visit report.
Qualifications, Skills and Experience:
- The
ideal candidate for the Child Sponsorship Manager Job should possess a
Bachelor’s degree in any development related field (social sciences, development
studies, management, education, agriculture or public health). Masters
degree is an advantage. - Great
computing skills are a critical success factor. - Excellent
analytical and problem solving skills. - Detailed
knowledge and understanding of project/programme design, monitoring and
evaluation. - Familiarity
with community based programming and development approaches. - Excellent
people manager with good team-building skills and proven record of
managing and developing teams of professionals, including those in
dispersed/distant locations. - Good
organizational and time management skills in order to manage priorities
within own workload, identify deadlines and cope with conflicting demands. - A
committed Christian able to engage across denominational boundaries.
How to Apply:
All suitably qualified
candidates must send their applications with complete Curriculum Vitae, via
email to: wvujobs@wvi.org. Please address the application to the
People and Culture Specialist (Recruitment) and do indicate the post title in
the email subject line.
candidates must send their applications with complete Curriculum Vitae, via
email to: wvujobs@wvi.org. Please address the application to the
People and Culture Specialist (Recruitment) and do indicate the post title in
the email subject line.
NB: Qualified
female candidates are particularly encouraged to apply.
female candidates are particularly encouraged to apply.
Deadline: 19th August, 2014
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