World Vision International Jobs – Child Sponsorship Manager

Organisation: World
Vision International 
Duty Station: Kampala, Uganda
Reports to: Integrated
Programmes Director 
About WVU:
World Vision Uganda is a
Christian Relief, Development and Advocacy Non-Government Organization
dedicated to working with children, families and communities to overcome
poverty and injustice in over 40 districts of Uganda. World Vision is
committed to the protection of children and does not employ people whose
background is not suitable for working with children. All employment is
conditioned upon the successful completion of all applicable background checks,
including criminal record checks where possible. “Our Vision for every
child, Life in all its fullness. Our prayer for every Heart, the will to make
it so.”  
Job Summary: The
World Vision Child Sponsorship Manager will offer overall leadership, support,
guidance and management of Child Sponsorship Operations in WV Uganda (NO,
Cluster and ADP) for the transformation of Children, Families, Communities and
Sponsors in a way that leads to the attainment of Child Wellbeing
Key Duties and Responsibilities: 
1. Leadership and Management:
  • Offer
    technical guidance on integration of Child Sponsorship programming with
    other transformational development programming across the entire NO.
  • Steer
    the dissemination and support implementation of Partnership and NO Child
    Sponsorship strategies, guidelines, initiatives and policies.
  • Take
    lead of the implementation of management decisions/recommendations in the
    at the National Office in order to met quality standards, and promote
    alignment with strategies and standards.
  • Develop
    National wide Child Sponsorship human resource development plan, and
    manage staff development/ growth in order to build a cadre of high
    performing staff for effective delivery of Child Sponsorship operations.
  • Guide
    WVU senior leadership and management teams on matters that pertain to
    cabing Child Sponsorship operational risks, ceasing opportunities and
    effective delivery of Child Sponsorship programming.
2. Strategic Planning and
Sponsorship Programming:
  • Take
    lead in development of Key Sponsorship documents inclusive of Strategy,
    Annual Sponsorship operating plan, Initiative Implementation Plans,
    (SINGLESTEP implementation), Budgeting.
  • Direct
    DME processes in line with Sponsorship Programming guidelines.
  • Provide
    overall guidance and support in designing and redesign of Programmes as
    per Sponsorship guidelines and partnership Strategic direction.
  • Disseminate
    National Office guidelines for sponsorship programming, sponsorship for
    transformation, sponsorship & DME process at Cluster/ADP levels.
  • Develop
    context-based guidelines for the realization of better Child Sponsorship.
  • Actively
    participate in the Review of ADP AOPs/DIPs.
  • Guide
    Clusters on how to utilize SingleSTEP information for planning in order to
    address child wellbeing.
3. Manage Sponsor KPIs:
  • Develop
    plans and guidelines for effective and efficient management of Sponsorship
  • Track
    and monitor KPIs and advise Field Teams as well as SMT/SLT on ways to
    improve performance.
  • Guide
    teams in the management of KPIs in keeping with partnership and National
    Office contextualized standards.
  • Build
    teams, coach, mentor and train staff to manage sponsorship operations
    efficiently & effectively.
  • Develop
    tracking and monitoring tools for Sponsorship Key Performance Indicators.
  • Conduct
    field visits and online support for Staff.
  • Compile
    Sponsorship Activity Schedules and guide Clusters/ADPs to contextualize
  • Manage
    Annual Partnership Sponsorship processes like Annual Reconciliations and
4. Management of Operations
and Standards:
  • Responsible
    for the effective, efficient and proper management and use of assets
  • In
    charge of financial management and accountability in line with policy
  • Child
    Sponsorship performance in line with partnership standards.
  • Child
    protection in line with partnership and national office child protection
    policies, guidelines and protocols.
  • Implementation
    of audit recommendations and prevention of reoccurrence.
  • Ensure
    sufficient, timely and accurate flow of management and operational
    information and reports, both internally within WVU and with Support
    Offices, in accordance with the set communication protocol.
5. Develop Sponsorship Process
flow to/from NO and to/fro ADP:
  • Guide
    NO, Cluster and ADP Staff on the Sponsorship Business Processes.
  • Monitor
    timeliness and effectiveness in complying with the process-flows and
    advise respective staff.
6. Communications to/fro
NO/Cluster to/from EARO/SOs:
  • Manage
    all Sponsorship related Communications between NO, field Offices and SOs.
  • Monitor
    and advise on communications (quality) to/fro NO/Cluster to/fro EARO/SOs.
  • Expeditiously
    follow up on all Sponsorship communications from EARO and SOs.
  • Manage
    (balance) all communication demands vis-à-vis ongoing NO activities.
  • Perform
    an intermediary role between NO and EARO/SOs.
  • Communicate
    to Clusters/ADPs/EARO/SOs on Key Sponsorship events (Annual
    Reconciliation) or operations, follow-up on Reports, documents.
7. Annual Sponsorship
  • Develop
    timeframes and guidelines on annual Sponsorship activities (APR
    guidelines, Annual data reconciliation, APR and Christmas Cards)
  • Collect
    community updates, design APR and Christmas Cards.
  • Guide
    annual events and activities as well as share with respective staff.
  • Manage
    efficient and effective implementation of Sponsorship annual activities
    inclusive of Christmas Cards, APRs, Census, RC records update, and Annual
    Data reconciliation
8. Sponsorship Reporting:
  • Develop
    and review Sponsorship reporting templates and build capacity of staff on
    how to use them.
  • Review,
    analyse and submit WV Sponsorship monthly/periodical reports.
  • Offer
    timely feedback to cluster over Sponsorship reports.
  • Engage
    senior leadership and management, clusters and ADPs on Child Sponsorship
9. Staff capacity Gaps
Identification and Building
  • Support
    Sponsorship Staff Capacity building through identifying capacity gaps,
    developing plans and facilitate capacity building.
  • Identify
    staff capacity gaps
  • Develop
    capacity building (training) plans and share with the respective
  • Effect
    the plans and develop report, follow up plans and actions.
10. Sponsorship Initiatives
(SingleSTEP Coaching and Mentoring):
  • Manage
    Partnership initiatives (SingleSTEP, ID Card Scanner, SD, QuickSTEP,
    Digital Imaging) in line with the partnership guidelines and timeframes.
  • Develop
    initiative Plan for Implementation.
  • Sensitize
    WV Uganda Staff on the initiative
  • Assess
    ADPs and advise leadership of potential Clusters/ADPs for piloting and
  • Make
    periodical reporting on the Initiative to the leadership, EARO and other
  • Track
    and monitor Implementation progress and make recommendations for better
    decision making.
  • Coach
    and mentor staff on the initiative and follow-up on utilization of the
  • Offer
    technical support to the staff on the initiative
11. Manage Sponsor Visits:
  • Manage
    Sponsor visits to their sponsored children in Uganda in line with child
    Sponsorship standards.
  • Communicate
    to Clusters/ADPs on the intent of the Sponsor visit and attain
    consent/confirmation or reject on visit.
  • Make
    communication to the SO on the possibility (confirmation, rejection) of
    the Visit.
  • Arrange
    for the visit (Consider for all logistic needs).
  • Attend
    to Sponsors and follow up on Child protection issues, visit report.
 Qualifications, Skills and Experience: 
  • The
    ideal candidate for the Child Sponsorship Manager Job should possess a
    Bachelor’s degree in any development related field (social sciences, development
    studies, management, education, agriculture or public health). Masters
    degree is an advantage.
  • Great
    computing skills are a critical success factor.
  • Excellent
    analytical and problem solving skills.
  • Detailed
    knowledge and understanding of project/programme design, monitoring and
  • Familiarity
    with community based programming and development approaches.
  • Excellent
    people manager with good team-building skills and proven record of
    managing and developing teams of professionals, including those in
    dispersed/distant locations.
  • Good
    organizational and time management skills in order to manage priorities
    within own workload, identify deadlines and cope with conflicting demands.
  • A
    committed Christian able to engage across denominational boundaries.
How to Apply: 
All suitably qualified
candidates must send their applications with complete Curriculum Vitae, via
email to:  Please address the application to the
People and Culture Specialist (Recruitment) and do indicate the post title in
the email subject line.
NB: Qualified
female candidates are particularly encouraged to apply.
Deadline: 19th August, 2014

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