Specialist, IT Performance Management Job Opportunity – Telecoms Support Company

Organisation:
Telecoms Network Support
Company
Duty Station:  Kampala, Uganda
Reports to: Manager, Quality
Management
About Us:
NFT Consult, a leading HR Consultancy firm, seeks to recruit for it
valuable client, a Global Technology Consultant.  NFT Human Resource Solutions are customer
tailored per industry requirements and are geared towards increased cost
savings, process improvement leading to improved efficiency and effectiveness
yet simultaneously strengthening quality and control of resources.
Job
Summary:
The Specialist,
IT Performance Management will be responsible for monitoring the performance of
the client’s IT systems to ensure adherence to agreed service levels.
Key
Duties and Responsibilities: 
·        
Assist
in monitoring the performance of the client’s IT systems to ensure optimal
quality.
·        
Quickly
escalate any irregularities in the performance of all IT functions to the
Manager, Quality Management.
·        
Assist
in ensuring the implementation of a solutions life-cycle environment of
testing, development, staging/QA and production systems.
·        
Work
closely with the client staff to ensure that established IT systems are
effective. Assist in establishing and managing relationships with key internal
and external stakeholders.
·        
Liaise
with relevant unit/ team/function in carrying out all relevant activities.
·        
Attend
team/divisional/departmental meetings as required.
·        
Provide
guidance and manage the performance of subordinates (where applicable).
·        
Prepare/compile
agreed periodic activity and performance reports for the attention of the
Manager, Quality Management.
·        
Perform
any other duties as assigned by the Manager, Quality Management
Qualifications,
Skills and Experience: 
·        
The
applicant should hold a first degree or its equivalent in a relevant
discipline.
·        
At
least two years’ experience in a similar role.
How
to Apply:
All suitably qualified candidates should
visit the web link below and create a profile on the NFT Consult website by
entering their e-mail addresses. Please visit web link below and click Apply
now if convinced you have the job requirements. The applications/CVs should be
prepared in English and submitted in either MS Word or PDF format will be
considered.

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