Organisation: Insurance Company
Duty Station: Kampala, Uganda
Job ID: 584
Gross Pay: UGX 390,000
About Us:
Aikan HR Consultants seek to recruit for their valuable client, a fast
growing multinational company in the Insurance Sector with operations in over
10 countries across Africa and Worldwide.
growing multinational company in the Insurance Sector with operations in over
10 countries across Africa and Worldwide.
Key Duties and Responsibilities:
- Obtain and verify client information by
telephone. - Quickly and cordially respond to customer
queries by telephone. - Enter client information in the Call
Centre’s database system. - Report any malfunctions of the Call Centre
system to the Manager.
Qualifications, Skills and Experience:
- The Call Centre Agents should hold
diplomas from recognized institution. - At least two year’s experience working in
a Call Centre. - Fluent spoken and written English.
- Ability to communicate in Luganda.
- Working knowledge of Microsoft Word and
Excel. - Excellent professional telephone behavior.
- Ability to effectively work in a team.
- Ability to deliver results.
- Ability to undertake tasks without being
told. - Ability to gain a sense of satisfaction
from serving others. - Knowledge of another local language other
than Luganda.
How to Apply:
Please upload the following in your application; an updated CV / resume
should include your contact information and three work related references and a
one page statement describing your suitability for the role should be included.
should include your contact information and three work related references and a
one page statement describing your suitability for the role should be included.
Deadline: 22nd August 2014
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