Several Call Centre Agent Career Placements – Insurance Company

  Administration Jobs in Uganda, Other Jobs in Uganda, Uncategorized
Organisation: Insurance Company
Duty Station: Kampala, Uganda
Job ID: 584
Gross Pay: UGX 390,000
About Us: 
Aikan HR Consultants seek to recruit for their valuable client, a fast
growing multinational company in the Insurance Sector with operations in over
10 countries across Africa and Worldwide.
Key Duties and Responsibilities:
  • Obtain and verify client information by
    telephone.
  • Quickly and cordially respond to customer
    queries by telephone.
  • Enter client information in the Call
    Centre’s database system.
  • Report any malfunctions of the Call Centre
    system to the Manager.
Qualifications, Skills and Experience: 
  • The Call Centre Agents should hold
    diplomas from recognized institution.
  • At least two year’s experience working in
    a Call Centre.
  • Fluent spoken and written English.
  • Ability to communicate in Luganda.
  • Working knowledge of Microsoft Word and
    Excel.
  • Excellent professional telephone behavior.
  • Ability to effectively work in a team.
  • Ability to deliver results.
  • Ability to undertake tasks without being
    told.
  • Ability to gain a sense of satisfaction
    from serving others.
  • Knowledge of another local language other
    than Luganda.
How to Apply:
​All suitably qualified candidates should send their
applications by clicking on this link. 
Please upload the following in your application; an updated CV / resume
should include your contact information and three work related references and a
one page statement describing your suitability for the role should be included.
Deadline: 22nd August 2014

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