IT Entry Level Jobs – Specialist, Data Storage Management at Telecoms Network Support Company

Organisation:
Telecoms Network Support
Company
Duty
Station:
  Kampala, Uganda
Reports
to:
Manager, IT
Operations Support
About
Us:
NFT Consult, a leading HR Consultancy
firm, seeks to recruit for it valuable client, a Global Technology
Consultant.  NFT Human Resource Solutions
are customer tailored per industry requirements and are geared towards
increased cost savings, process improvement leading to improved efficiency and
effectiveness yet simultaneously strengthening quality and control of
resources.
Job Summary:  The Specialist, Data Storage Management will
also support the design and maintenance of CLIENT’s data storage systems
organisation-wide.
Key Duties and Responsibilities: 
  • Assist in the implementation of the IT
    division’s policies and procedures.
  • Assist in the implementation of approved
    policies and procedures for data storage management and systems.
  • Actively participate in the sizing,
    designing, building, and delivering data storage system platforms.
  • Offer technical input in the development
    of information management lifecycle to achieve optimal mix of online, near
    online and offline data storage and quick user accessibility to the
    Storage Area Network and stored data.
  • Assist in the development of a proactive
    maintenance cycle for data storage systems and automate preventive/routine
    maintenance on data storage systems with detailed scheduled maintenance
    reports.
  • Maintain and update data storage systems.
  • Perform data backup and ensure that
    backed-up data can be restored as required.
  • Monitor data storage system performance
    and recommend adjustments to system parameters to ensure optimum
    performance and response time.
  • Ensure optimization of system logs on the
    data storage systems and proactively advise on capacity issues.
  • Keep system documentation updated at all
    times.
  • Support end users in defining their
    storage needs.
  • Automate storage interfaces and manual
    activities to improve user-independence and reduce system downtime.
  • Assist in gathering requirements for
    additional storage requirements and provide support in the design and
    documentation of functional specifications for upgrades and expansions.
  • Work in liaison with the User Support team
    to ensure data storage incidents are resolved efficiently and in a timely
    manner in compliance with Service Level Agreements.
  • Escalate incidents to third party vendors
    as required.
  • Assist to manage vendors providing
    services to the end user support function and ensure that agreed SLAs are
    achieved.
  • Liaise with relevant unit/ team/function
    in carrying out all relevant activities.
  • Attend team/divisional/departmental
    meetings as required.
  • Prepare/compile agreed periodic activity
    and performance reports for the attention of the Manager, IT Operations
    Support.
  • Carry out any other duties as assigned by
    the Manager, IT Operations Support.
Qualifications, Skills and
Experience: 
  • The applicant should preferably hold a degree
    or equivalent in a relevant discipline.
  • At least two (2) years’ experience in
    similar job roles
How
to Apply:
All suitably qualified candidates should
visit the web link below and create a profile on the NFT Consult website by
entering their e-mail addresses. Please visit web link below and click Apply
now if convinced you have the job requirements. The applications/CVs should be
prepared in English and submitted in either MS Word or PDF format will be
considered.

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