Entry Level Careers – Specialist, Data Centric Systems Support at Telecom Support Company

  Information Technology (IT) and Data Jobs in Uganda, Telecommunication Jobs in Uganda, Uncategorized
Organisation:
Telecoms Network Support
Company
Duty
Station:  Kampala, Uganda
Reports
to: Manager, Enterprise
Application Support
About
Us:
NFT Consult, a leading HR Consultancy
firm, seeks to recruit for it valuable client, a Global Technology
Consultant.  NFT Human Resource Solutions
are customer tailored per industry requirements and are geared towards
increased cost savings, process improvement leading to improved efficiency and
effectiveness yet simultaneously strengthening quality and control of
resources.
Job Summary:  The Specialist, Data Centric Systems Support
will offer operational support to end users of data-centric systems
organisation-wide
Key Duties and
Responsibilities: 
  • Assist in the execution of approved
    policies and procedures on information management and enterprise resource
    planning
  • Assist in gathering user requirements for
    the development of data-centric solutions to support enterprise strategy.
  • Support users in defining their
    application needs. Also assist in the automation of application interfaces
    to improve user-independence and reduce system downtime.
  • Assist in the delivery of technical
    solutions and general support to end-users of OLAP e.g. Multi-Dimensional
    Databases, OLAP Cubes, and Star Schemas etc.
  • Offer technical support in the execution
    of technical test plans for data-centric application change, new
    deployment and upgrades.
  • Assist in the development of a proactive
    maintenance cycle per application and keep application documentation
    updated at all times.
  • Work in liaison with the Service Desk team
    to ensure that enterprise application incidents (involving data-centric
    systems) are received and resolved efficiently and in a timely manner in
    compliance with Service Level Agreements.
  • Develop and maintain an accurate database
    of information about previous incidents to help in quickly resolving any
    similar incidents.
  • Liaise with relevant unit/ team/function
    in carrying out all relevant activities.
  • Attend team/divisional/departmental
    meetings as required.
  • Prepare/compile agreed periodic activity
    and performance reports for the attention of the Manager, Enterprise
    Applications Support.
  • Perform any other duties as assigned by
    the Manager, Enterprise Application Support.
Qualifications, Skills and
Experience: 
  • The applicant should preferably hold a degree
    or equivalent in a relevant discipline.
  • At least two (2) years’ experience in
    similar job roles
How
to Apply:
All suitably qualified candidates should
visit the web link below and create a profile on the NFT Consult website by
entering their e-mail addresses. Please visit web link below and click Apply
now if convinced you have the job requirements. The applications/CVs should be
prepared in English and submitted in either MS Word or PDF format will be
considered.

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