dfcu Bank Careers – Head of E-Banking

Job Title: Head of
Organisation: dfcu Bank
Duty Station:  Kampala, Uganda
Reports to: Head of Consumer Banking
About dfcu: 
Dfcu bank is a fast growing commercial bank offering a variety of
innovative products and services. DFCU Limited was started by the
Commonwealth Development Corporation (CDC) of the United Kingdom and the
Government of Uganda through the Uganda Development Corporation (UDC) under the
name of Development Finance Company of Uganda Limited. Later restructuring
brought in DEG (of Germany) and International Finance Corporation (IFC) as
equal partners with CDC and UDC, each having a 25% stake in the company. Its objective
was to support long-term development projects whose financing needs and risk
did not appeal to the then existing financial commercial lending institutions.
Job Summary: The Head of E-Banking will mainly be responsible
for the growth of the transactional Banking business via e-solutions to meet
the dynamic needs of various customer segments and achieve the Bank’s strategic
Key Duties and Responsibilities:
  • Implement the e-Banking strategy to
    achieve the Bank’s strategic
  • Deliver e-Banking products to customers in
    the most efficient and cost
    effective manner
  • Grow the e-Banking customer base and grow market
  • Identify and evaluate new and diverse
    market growth opportunities through market research
  • Review and maintain existing e-Banking
  • Make sure that there is adequate pricing
    of e-Banking products at all times
  • Direct and support e-Banking sales
  • Provide after sales support to maintain
    and grow e-Banking relationships
  • Assist in the development of e-Banking
    solutions to meet current and future customer needs
  • Provide excellent customer service to
    e-Banking customers within agreed Service Level Agreements
  • Ensure the maintenance of operational
    efficiency and a risk and control framework within operational procedures and
  • Offer professional advice and support to
    internal users on e-Banking products
  • Manage, train and grow the e-Banking team
Qualifications, Skills and
  • The candidate should hold a Bachelor’s
    degree in Business Administration, Computer Science or Economics
  • Good knowledge and understanding of
    e-Banking solutions
  • Project Management skills / training
  • Good business acumen and analytical skills
  • Excellent sales and negotiation skills
  • Good knowledge of banking products,
    services, channels, operations, and processes
  • Past exposure and experience with core
    banking systems and ICT exposure
  • Excellent presentation & interpersonal
How to Apply:  
If you have the above job qualifications and skills, please send a
cover letter along with a detailed CV and relevant professional/ academic
certificates to: Head of Human Resources, dfcu Bank, 2nd Floor, Jinja Road,
P.O. Box 70, Kampala. Uganda
NB: Therefore, if you do not hear from us by
Friday, 12th September, 2014, consider your application
Deadline: 29th August, 2014

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