Specialist, Inter-Carrier Billing IT Jobs – Telecoms Network Support Company

  Information Technology (IT) and Data Jobs in Uganda, Telecommunication Jobs in Uganda, Uncategorized
Organisation: Telecoms Network Support Company
Duty Station:  Kampala,
Uganda
Reports to: Manager, Inter-Carrier Billing.
About Us:
NFT Consult, a leading
HR Consultancy firm, seeks to recruit for it valuable client, a Global
Technology Consultant.  NFT Human
Resource Solutions are customer tailored per industry requirements and are
geared towards increased cost savings, process improvement leading to improved
efficiency and effectiveness yet simultaneously strengthening quality and
control of resources.
Job Summary: The Specialist, Inter-Carrier Billing will work
closely with the Manager, Convergent Solutions to design and implementation of
inter-carrier/interconnect billing solutions by IT vendors.
Key Duties and Responsibilities: 
·        
Assist
in the identification of functional requirements for new
inter-carrier/interconnect billing solutions
·        
Actively
participate in the documentation of Request for Proposal/Request for Quotation
for inter-carrier/interconnect billing solutions based on functional
specifications.
·        
Assist
the Manager, Convergent Solutions in project managing all projects relating to
the deployment of new inter-carrier/interconnect billing solutions to ensure
achievement of corporate objectives.
Assist in providing advisory support in the implementation and integration of
Inter-carrier/interconnect billing solutions
·        
Facilitate
user acceptance testing in liaison with relevant teams in Finance and
Engineering and Deployment departments.
·        
Offer
technical support in go-live of new inter-carrier/interconnect billing
solutions
·        
Assist
in providing post-implementation user support for deployed inter-carrier/interconnect
billing solutions.
·        
Assist
in supporting IT vendor in the deployment of off-the-shelve
inter-carrier/interconnect billing solutions.
·        
Distribute
documented policies and procedures/user guide for newly deployed inter-carrier/interconnect
billing solutions to end users.
Gather and analyse end user feedback for post implementation review of deployed
inter-carrier/interconnect billing solutions and ensure timely and effective
resolution of issues.
·        
Gather
and analyse feedback from the Billing Solutions Support team to ensure prompt
improvement of inter-carrier/interconnect billing solutions to meet pre-paid
customers’ needs.
·        
Participate
in the deployment of patches and upgrades to inter-carrier/interconnect billing
solutions
·        
Assist
in ensuring minimal impact to end user services during system changes, upgrades,
patches or bug fixes.
·        
Provide
support in the resolution of related problems escalated by Billing Solutions
Support team.
·        
Assist
in managing relationships with third party IT vendors/suppliers.
·        
Attend
team/divisional/departmental meetings as required.
·        
Prepare/compile
agreed periodic activity and performance reports for the attention of the
Manager, Convergent Solutions.
·        
Perform
any other duties as assigned by the Manager, Convergent Solutions.
Qualifications, Skills and Experience: 
·        
The
applicant should hold a first degree or its equivalent in a relevant
discipline.
·        
At
least two years’ experience in a similar role.
How to Apply:
All suitably qualified
candidates should visit the web link below and create a profile on the NFT
Consult website by entering their e-mail addresses. Please visit web link below
and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
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