International Mercy Corps Not for Profit Jobs – Head of Office

Job Title: Head of Office
Organisation: Mercy Corps
Duty Station:  Kitgum, Uganda
Tracking Code: 219222-927
About MC:
Mercy Corps is an international nor for profit organization which has been operating in Uganda since 2006 and works to catalyze change makers within the Ugandan private sector, civil society and government to create economically dynamic, healthy and secure communities. Our works focus on building resilience and enable economic growth, improve opportunities to attain better health and nutrition, and improved governance and conflict management.  We implement programs in the northern districts of Pader, Kitgum, Agago, Lamwo, Kaabong, Abim and Kotido with funding from USAID, USDA, Walmart Foundation, SDC, DFID as well as other private donations. Mercy Corps’ programs in Kitgum currently focus on economic development, agriculture, financial services, and women’s empowerment.
Job Summary: The Head of Office is a senior management position for Mercy Corps Uganda with supervisory and managerial responsibilities, including direct program management responsibilities for the programs being implemented in the Kitgum Field Office. Reporting to the Director of Programs, the Head of Office (HoO) is responsible for overseeing quality and timely implementation of the programs working closely with the Program Manager(s), as well as overseeing the daily operations of the Kitgum office, ensuring compliance with Mercy Corps’ and donors’ policies and procedures, ensuring internal and external coordination, and representation in Kitgum. The HoO will also play a key role in ensuring the quality of the monitoring, reporting and evaluation activities.
Key Duties and Responsibilities: 
1. Program Management:
  • Ensure that Mercy Corps program management minimum standards (PM@MC) are met across programs within Kitgum field office.
  • Ensure that clear work plans are developed, and that each program is meeting the set targets and objectives.  Organize and lead periodic program review and planning sessions with participation of all relevant Kitgum office team members.
  • Ensure that Program Managers (PMs) follow and comply with all Mercy Corps and donor policies and procedures.
  • Ensure and enhance coordination between different programs/projects both within Kitgum and as well as country-wide.
  • Ensure that monitoring systems are developed and provide regular reports on program activities for donors to the Director of Programs.
2. Office Administration:
  • Manage the smooth flow of routine program support functions (e.g., finance, administration, and logistics) of the field office and compliance with Mercy Corps and donor policies and procedures.
  • Ensure effective and transparent use of financial resources in compliance with Mercy Corps and donor policies and procedures.
  • Oversee database and paper file management for program, finance, administration, HR, and logistics documents;
  • Ensure files are complete and in compliance with Mercy Corps and donor policies and procedures.
  • Ensure that defined security operation procedures are implemented and respected.
3. Staff Management:
  • Provide training, oversight, and support to local staff as needed.
  • Work closely with the Director of Programs on all Mercy Corps Kitgum-based human resource and recruitment requirements, including recruitment and orientation of new staff
4. Representation:
  • Build and maintain good working relations with local government, NGOs and civil society organizations, and other community based organizations.
  • Explore, evaluate and present innovative funding opportunities that support the objectives for the country as a whole.
  • Support other new business and proposal development efforts as appropriate for northern Uganda.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
  • Perform any other duties as assigned.
Qualifications, Skills and Experience: 
  • The candidate must hold a Bachelor’s or Master’s Degree in international development, Social Sciences, Agriculture, Economics and relevant field of studies.
  • A minimum of three to five years of relevant management experience.
  • Past exposure and experience coordinating multiple programs, developing synergies and creating opportunities for collaboration;
  • Sound understanding of financial, procurement, administration, and logistics management systems.
  • Demonstrated experience in team building and team coordination for achieving program goals;
  • Strong commitment to local capacity building and the ability to engage local stakeholders in project design and implementation;
  • Excellent organizational and project management skills; detail-oriented; and possessing an ability to anticipate program and operational needs.
  • Demonstrated ability to work cooperatively with others in a team environment and to a diverse group of national and international staff.
  • Good knowledge and understanding of participatory methodologies for project design, implementation and evaluation.
  • Demonstrated proficiency with the MS Office software including Word, Excel, and Power Point.
  • Fluency in English essential
How to Apply: 
All candidates who desire to join one of the world’s leading Non-governmental organisations, Mercy Corps, Please Apply Online by visiting web link below.

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