Fresher Career Vacancies – Analyst, ERP and Collaboration Systems at Telecoms Network Support Company

  Information Technology (IT) and Data Jobs in Uganda, Telecommunication Jobs in Uganda, Uncategorized
Organisation: Telecoms Network Support Company
Duty Station:  Kampala,
Uganda
Reports to: Manager, ERP and Collaboration Systems
About Us:
NFT Consult, a leading
HR Consultancy firm, seeks to recruit for it valuable client, a Global
Technology Consultant.  NFT Human
Resource Solutions are customer tailored per industry requirements and are
geared towards increased cost savings, process improvement leading to improved
efficiency and effectiveness yet simultaneously strengthening quality and
control of resources.
Job Summary: The ERP and Collaboration Systems Analyst will support
in the designing and implementation of Enterprise Resource Planning (ERP) and
collaboration systems by IT vendors.
Key Duties and Responsibilities: 
·        
Assist
in the identification of user requirements for new ERP and collaboration
systems.
·        
Offer
administrative support in user acceptance testing in liaison with relevant
business teams.
·        
Provide
administrative support in go-live of new ERP and collaboration systems.
·        
Provide
administrative support in user training on new ERP and collaboration systems.
·        
Assist
in providing user support for deployed solutions
·        
Assist
in supporting IT vendor in the deployment of off-the-shelve ERP and
collaboration systems.
·        
Assist
in distributing documented policies and procedures/user guide for newly
deployed ERP and collaboration systems to end users.
·        
Assist
in gathering and analysing end user feedback for post implementation review of
deployed ERP and collaboration systems and ensure timely and effective
resolution of issues.
·        
Assist
in the evaluation of ERP and collaboration systems performance in order to
ensure continuing relevance of enterprise solutions provided.
·        
Provide
support in the deployment of patches and upgrades to ERP and collaboration
systems.
·        
Provide
support in the resolution of ERP-related problems escalated by Enterprise
Applications Support team.
·        
Assist
in recording and monitoring feedback from the Enterprise Applications Support
team to ensure prompt improvement of the ERP and collaboration systems.
·        
Attend
team/divisional/departmental meetings as required.
·        
Prepare
appropriate daily, weekly and monthly activity and performance reports for the
attention of the Manager, ERP and Collaboration Systems.
·        
Perform
other duties as assigned by the Manager, ERP and Collaboration Systems.
Qualifications, Skills and Experience: 
·        
The
applicant should hold a first degree or its equivalent in a relevant
discipline.
·        
A
year’s experience in a similar role.
How to Apply:
All suitably qualified
candidates should visit the web link below and create a profile on the NFT
Consult website by entering their e-mail addresses. Please visit web link below
and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
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