Organisation: Barclays Bank UK
Duty Station: Kampala, Uganda
About Barclays UK:
Barclays is a British multinational banking and financial services
company headquartered in London. It is a universal bank with operations in
retail, wholesale and investment banking, as well as wealth management,
mortgage lending and credit cards. It has operations in over 50 countries
and territories and has around 48 million customers. As of 31 December 2011,
Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank
worldwide.
company headquartered in London. It is a universal bank with operations in
retail, wholesale and investment banking, as well as wealth management,
mortgage lending and credit cards. It has operations in over 50 countries
and territories and has around 48 million customers. As of 31 December 2011,
Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank
worldwide.
Job Summary: The Relationship
Manager, Business Banking will be responsible for overseeing and sustaining a
portfolio of corporate customers, building long term relationships founded on
efficient and reliable support for their business. This is achieved
particularly through quick risk decisions and managing consistency and quality
of operational service. The primary objective is to maximize risk-adjusted
portfolio contribution. The incumbent will be responsible for business
development both with new customers and with existing customers where they are
expected to increase “wallet share”.
Manager, Business Banking will be responsible for overseeing and sustaining a
portfolio of corporate customers, building long term relationships founded on
efficient and reliable support for their business. This is achieved
particularly through quick risk decisions and managing consistency and quality
of operational service. The primary objective is to maximize risk-adjusted
portfolio contribution. The incumbent will be responsible for business
development both with new customers and with existing customers where they are
expected to increase “wallet share”.
Key Duties and
Responsibilities:
Responsibilities:
1. Sales and Service: 65%
- Maintain Relationship Plans for all
customers in the portfolio such that contact with customers is
prioritized. - Carry out annual and if appropriate,
interim reviews of customers borrowing facilities - Conduct annual and if appropriate, interim
reviews with non-borrowing customers - Determine the key messages, e.g. agreed
service standards, negotiated pricing, relationship team contact points
and new product changes, deciding upon the most appropriate communication
method - Process and find amicable solutions to
customer complaints - Determine the products that are most
effective in meeting customers’ needs and be able to sell these at short
notice both reactively and proactively. - Research, create and follow up a target
list for potential new business.
2. Business Management 30%
- Research, create and follow up on a target
list for potential new business - Identify priority customers using the
Customer Relationship Planning templates to assess their present and
potential contribution. - Gather and collect all the required
information that is needed to prepare and assess credit applications. Role
holder will be expected to input certain key information such as
judgmental information. (They will work with CMA and CCM resources to
construct credit applications). - Control and quality of the portfolio,
using available triggers and adherence to Risk management guidelines and
policies.
3. Staff Management 5%: Responsible for the Day to day coaching
and development of Corporate Managers’ Assistants
and development of Corporate Managers’ Assistants
Qualifications, Skills and
Experience:
Experience:
- The applicant should posses relevant
qualifications to achieve the aforementioned job targets - Comprehensive knowledge of the Corporate
set of products as well as a broad understanding of products available in
Barclays Capital. - Possess a detailed knowledge of the
requirements for the more sophisticated customers. - Introduce the product and co-ordinate the
introduction of the relevant Group product specialist. - Wide range of understanding of policies
and strategies within the country as they relate to the demands of the
customer base. - A detailed understanding of Country and
CBRM guidelines and credit risk policies. - Good relationship skills
- Excellent credit Risk skills
- General Corporate skills
- Excellent communication skills
How to Apply:
If you feel challenged by any of the above positions, and believe you
can deliver on key deliverables as outlined above, upload your application
letter, current curriculum vitae and photocopies of academic certificate to our
recruitment website detail below:
can deliver on key deliverables as outlined above, upload your application
letter, current curriculum vitae and photocopies of academic certificate to our
recruitment website detail below:
Barclays is an equal opportunity employer that recruits, develops and
promotes people on merit, and rewards outstanding performance, regardless of
background and gender.
promotes people on merit, and rewards outstanding performance, regardless of
background and gender.
For queries contact us on 0417122453 or email:
[email protected]
[email protected]
Deadline: 17th July, 2014
For
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