Careers in Banking – Head Personal Loans and Mortgages at Standard Chartered Bank (Stanchart)

Organisation: Standard Chartered Bank
Duty Station:  Kampala, Uganda
Job ID: 437190 
About Stanchart:
Chartered PLC is a British multinational banking and financial services company
headquartered in Hong Kong, China. It operates a network of over 1,700 branches
and outlets (including subsidiaries, associates and joint ventures) across more
than 70 countries and employs around 87,000 people. It is a universal bank with
operations in consumer, corporate and institutional banking, and treasury
services. Despite its UK base, it does not conduct retail banking in the UK,
and around 90% of its profits come from Africa, United Kingdom, United States
and the Middle East. Standard Chartered Bank Uganda is the longest established
international bank in the country; the first branch was opened in August 1912.
We had 11 branches up to 1972 and retained only one branch during the
turbulence of the 70s. In 1998 we acquired 4 branches of former Cooperative
Bank in November 1999. Standard Chartered Bank Uganda today has a network of 11
branches in Kampala, Jinja, Mbale, Mbarara and Gulu. Standard Chartered Bank
Uganda has 29 ATMs and over 600 staff.
Key Duties and Responsibilities: 
1. Business
Deliver target financial performance for new acquisition
of Personal Loans and Home loans.
Channel Management and Initiatives:
  • Develop a strategy for Personal loan business growth with
    Employee Banking.
  • Develop strategy for third-party relationships
    (developers, agents, brokers) to build sales volume through these
  • Keenly track sales volume on weekly basis and manage
    issues with sales momentum.
  • Develop quarterly sales incentive programs for all key
  • Develop revenue point structure to drive product
    acquisition strategy and sales behavior across channels.
3. Product
Marketing & Initiatives:
  • Develop campaigns by working closely with Marketing
    Services and advertising agencies to conceptualise and execute innovative
  • In charge of driving continuous improvement in all
    communications (letters, website, advertising).
  • Build and mentor brand equity for mortgage products
    through PR and Marketing activities.
  • Oversee and maximise marketing budget.
  • Work in liaison with the Group Lending and Group Marketing
    on product and marketing initiatives.
4. Process:
  • Assist in assessing recurring customer complaints and work
    with Lending Process team to solve root cause of issues.
  • Actively participate in process improvement events. 
Key Performance Areas:   
  • Oversee Secured and Unsecure Lending business with focus
    on building and growing the business.
  • Responsible for driving growth in Personal Loans product.
  • In charge of 
    driving growth in Home Loans Product for the Bank
  • Conceptualize product marketing strategies to attract and
    increase number of new to bank customers (i.e. sponsorships, advertorial,
    editorial), and coordinate planning / consolidation of marketing and
    product calendar.
  • Responsible for driving growth Mortgage construction and
    completion suite of products.
  • Responsible for developing strategy for Bank’s relationship
    with developers, agents and brokers (to be executed by Mortgage
  • Act as a key liaison for Marketing Services on all Brand
    Management, Marketing Communications, Loyalty programs, and cost / budget
Qualifications, Skills and Experience: 
  • The applicant must hold a recognized university degree.
  • Strong working knowledge of Personal loan & Mortgages
    with a minimum of three years’ of relevant experience
  • Strong team player with excellent communication and
    interpersonal skills.
  • Possess good MI Analytics/numerical skills.
  • Strong at Risk Management/ Good attention to details
  • Excellent Relationship Management & Stakeholder
    Engagement  skills
  • Past exposure and experience in project management or
    system development will be an added advantage. 
NB: Standard Chartered is committed to
diversity and inclusion. We believe that a work environment which embraces
diversity will enable us to get the best out of the broadest spectrum of people
to sustain strong business performance and competitive advantage. By building
an inclusive culture, each employee can develop a sense of belonging, and have
the opportunity to maximise their personal potential.
How to Apply:
interested in working with Standard Chartered Bank in the above portfolio,
Please send us visit Web link below and review requirements and thereafter
express your interest by Clicking Apply Now
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