Organization: Diageo
Duty
Station: Kampala, Uganda
Station: Kampala, Uganda
AutoReqId: 41752BR
About
Diageo:
Diageo:
Diageo is the world’s leading premium drinks
business with an outstanding collection of beverage alcohol brands across
spirits, beer and wine. These brands include Johnnie Walker, Crown Royal,
J&B, Windsor, Buchanan’s and Bushmills whiskies, Smirnoff, Ciroc and Ketel
One vodkas, Baileys, Captain Morgan, Tanqueray and Guinness.
business with an outstanding collection of beverage alcohol brands across
spirits, beer and wine. These brands include Johnnie Walker, Crown Royal,
J&B, Windsor, Buchanan’s and Bushmills whiskies, Smirnoff, Ciroc and Ketel
One vodkas, Baileys, Captain Morgan, Tanqueray and Guinness.
Job
Summary: The Empties Uplift Coordinator
will be responsible to maximize EABL sales by managing the order cycle and
Credit note processes. The incumbent will also provide a high quality customer
service to agreed service standards. He /s he will also continuously improve
customer service levels in co-operation with the IMC (in Market Company),
logistics, finance and other parts of the business. The jobholder must strive
for excellence in a highly competitive environment.
Summary: The Empties Uplift Coordinator
will be responsible to maximize EABL sales by managing the order cycle and
Credit note processes. The incumbent will also provide a high quality customer
service to agreed service standards. He /s he will also continuously improve
customer service levels in co-operation with the IMC (in Market Company),
logistics, finance and other parts of the business. The jobholder must strive
for excellence in a highly competitive environment.
Key
Duties and Responsibilities:
Duties and Responsibilities:
- The incumbent in
role should have clear insights and have an intrinsic understanding of the
new logistics and master data interfaces and capable of resolving issues
that may arise as a result of the new interfaces being deployed between
Diageo Uganda and 3PL whilst effectively managing the stock team to ensure
that stock keeping integrity and inventory compliance is maintained. - Capturing of
empties returned from customers as they come - Monitor the
delivery creation process in the system and report variance to systems
improvement manager. - Inform OTC Manager
of any stock/price variances in the system - Recapture any
empties return orders not yet in the system - Process returns of
finished goods in the system after seeking approval from relevant
authorities. - Handle all
Customers claims in the system (i.e. Transit breakages and decants). - Quickly respond
any queries to internal and external customers - Visit IMC,
contractors and customers to improve relationships and service levels. - Maintain Logistics
matrix tracker for all empties, orders created, invoices billed so as to
help in process improvements.
Qualifications, Skills and Experience:
- The applicant must
hold a University degree in a business field with a bias in statistics,
accounting, supply chain or Finance with experience in Logistics, Customer
Service and strong knowledge of SAP is highly preferred. - Strong in problem
solving skills - Computer / systems
literate - Strong people
skills - Possess the
ability to communicate and engage with a wide range of stakeholders at all
levels - High degree of
self confidence - Strong
Presentation skills - Strong Excel
skills - Highly numerate
with good organizational skills - Highly ambitious
and self motivated - Ability to
understand KPI setting, measurement & follow up - The applicant must
be a team player with strong influencing ability to apply change
management - Be highly
articulate with attention to numerical detail and excellent analytical
skills - Possess the
ability to understand idoc characteristics and offer solution to interface
system failure timely. - Ensure the maintenance
of product quality to customers - Timely follow
through of deliverables until completion - Prepared to work
and agile to results - Customer focused
- Good change
management skills - Fast and accurate
process improvements - Innovative and
ability to find solutions - Ability to
communicate effectively - Highly passionate
about our brands
How to
Apply:
Apply:
If you desire to join the world’s leading
premium drinks business, Diageo, in the aforementioned capacity, please click
web link below.
premium drinks business, Diageo, in the aforementioned capacity, please click
web link below.
For More Ugandan Jobs, Please Visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
find us on our facebook page https://www.facebook.com/UgandanJobline