Job Title: Head of Operations
Organisation: NC Bank
Duty Station: Kampala,
Uganda
Uganda
Reports to: Managing
Director
Director
About NC Bank:
NC Bank Uganda Limited was incorporated in Uganda on 8th August 2011
and approved as a Commercial Bank (Class 1) by Bank of Uganda on 8th February
2012. The Bank is authorized to carry out financial services business as
defined in the FI Act 2004 and Finance and Operating Leases. NIC Bank started
operations on 1st June 2012 and its authorized place of business is plot 4/6
Nakasero Road on Rwenzori Towers. The Bank is a fully owned by NIC Bank Limited
in Kenya.
and approved as a Commercial Bank (Class 1) by Bank of Uganda on 8th February
2012. The Bank is authorized to carry out financial services business as
defined in the FI Act 2004 and Finance and Operating Leases. NIC Bank started
operations on 1st June 2012 and its authorized place of business is plot 4/6
Nakasero Road on Rwenzori Towers. The Bank is a fully owned by NIC Bank Limited
in Kenya.
Job Summary: The incumbent
will be primarily responsible for the strategic direction and management of the
branches and Bank’s operations function.
will be primarily responsible for the strategic direction and management of the
branches and Bank’s operations function.
Key Duties and
Responsibilities:
Responsibilities:
- Drive, develop and motivate high
performance in the branch (s) and ensure that the teams are committed to
achieving success throughout the Branch (s). - Provide strategic leadership to the
operations department and guide all its activities to support the Bank’s
growth strategies and achieve projected business results. - Design the operational risk management
framework for the operations department and supervise activities to ensure
that the risks associated with the Bank’s operational activities are
acceptable and well mitigated. - Guide and advise on the set standards for
implementation of operational processes and continuously explore
opportunities to improve operational effectiveness and efficiencies while
monitoring compliance to relevant regulations, as well as achieving
business value and total customer satisfaction. - Initiate, establish and maintain the
Bank’s operating policies and procedures, monitor and ensure their regular
update and consistent application. - Steer the timely, quality and cost
effective project management of the Bank, to create business value and
support the achievement of business objectives through planned
initiatives. - Effectively manage the integration of
technology into the Bank’s business operations and monitor the performance
of all deployed technologies to ensure effective and efficient business
support. - Responsible for the supervision of all
units under operations to drive business value and the achievement of
business expectations in line with internal and statutory Banking
standards. - Monitor operational activities in order to
ensure the achievement of a firm level of compliance to internal controls
and adherence to the highest standards of quality both within the
processes and in the services to clients. - Authorize expenditures within limit and
refer those above, whilst maintaining overall expenditure as per budget. - Oversee the management of critical
business relationships, to ensure the protection of the Bank’s business
interests and achievement of all service level agreements with suppliers. - Manage motivate and develop the branch and
operations teams through rigorous performance management, coaching,
mentoring and learning interventions to create a team able to deliver the
team’s objectives. - Perform any other duties assigned by the
Managing Director.
Qualifications, Skills and
Experience:
Experience:
- The ideal candidate should preferably hold
a bachelor’s degree in business, finance or accounting from a recognized
University. A Master’s degree and other relevant professional
qualifications obtained in the Banking sector will be an added advantage. - At least ten years’ managerial experience
in a Commercial Banking environment, with at least three gained at a unit
head level, leading the Banking operations of any Bank. - The candidate must be aware of the current
and future Banking trends and best practices, possess the ability to
anticipate and mitigate risks in operations and the ability to quickly
grasp and understand systems as well as pay attention to detail. - The candidate must be result oriented,
firm and honest. They should also be a good negotiator, team player and
have good communication, interpersonal and human resource management
skills.
How to Apply:
If you feel you match the above qualifications and possess the relevant
banking experience, please send your application together with a fully updated
CV indicating three professional references, academic transcripts and
testimonials to the Human Resources Officer at NC Bank Uganda Limited, Plot 4/6
Rwenzori Towers, P.O Box 28707 Kampala. Uganda or on email: [email protected].
banking experience, please send your application together with a fully updated
CV indicating three professional references, academic transcripts and
testimonials to the Human Resources Officer at NC Bank Uganda Limited, Plot 4/6
Rwenzori Towers, P.O Box 28707 Kampala. Uganda or on email: [email protected].
NB: Only short listed
candidates shall be contacted.
candidates shall be contacted.
Deadline: Friday, 6th
June, 2014
June, 2014
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