Organisation: Ministry of Works and Transport
Duty Station: Kampala, Uganda
Reports to: ICT Support
Manager
Manager
About Us:
The Government of Uganda under the Ministry of Works and Transport has
a contract with Messrs Face Technologies (Pty) Ltd for designing, printing and
supply of Computerised Driving Permits (CDP) on a Build, Operate and Transfer
(BOT) arrangement. In order to ensure knowledge and skills transfer in the
project.
a contract with Messrs Face Technologies (Pty) Ltd for designing, printing and
supply of Computerised Driving Permits (CDP) on a Build, Operate and Transfer
(BOT) arrangement. In order to ensure knowledge and skills transfer in the
project.
Job Summary: The ICT Officer
will oversee the modification, migration and retirement of system components. The
incumbent must also ensure the correct and efficient operation of software
products and to provide support of the software products.
will oversee the modification, migration and retirement of system components. The
incumbent must also ensure the correct and efficient operation of software
products and to provide support of the software products.
Key Duties and
Responsibilities:
Responsibilities:
- Develop a maintenance and support plan
(MEMP) - Analyse user problems, requests and
required enhancements - Evaluate the possible impact of different
options for modifying the operational system and software, other
information required by the Ministry of Works and Transport. - Maintain up-to-date records of CDP
transactions. - Demonstrating the use of computer
equipment and system functionality, including software, to the project
staff. - Migrate the upgraded system and software
to the user’s environment, with, as appropriate: Parallel operations, Additional user training, Support
options; - Retire the obsolete system from the user’s
environment, with, as appropriate: Parallel operations, Conversion of data
to the new or replacement system, Archiving of system and data files, User
training for the conversion programme - Perform any other duties from the ICT
Technical Support Manager
Qualifications, Skills and
Experience:
Experience:
- The candidate should preferably hold an Honours
Bachelor’s Degree in Computer Science or Information Technology.
Candidates with additional qualifications relating to IT, software and
Microsoft MCSE Certification courses in software, hardware and networking
will have a competitive advantage. - A minimum of two (2) years’ progressive
experience in broad-based systems, desktop and network support, and also
experience in implementation, enhancement and software control. - Past exposure and experience and knowledge
of PCs using Microsoft Windows operating systems and Microsoft Office;
Personal Competencies: Good
understanding of solution development process; communication; client
management; Project management; team work; and interpersonal skills; result
orientation; ethics and integrity.
understanding of solution development process; communication; client
management; Project management; team work; and interpersonal skills; result
orientation; ethics and integrity.
How to Apply:
All candidates should attach three sets of certified copies of their
certificates, academic transcripts and testimonials; Curriculum Vitae; 2 recent
passport size colour photographs and letters of recommendation from two (2)
referees who can easily be contacted.
certificates, academic transcripts and testimonials; Curriculum Vitae; 2 recent
passport size colour photographs and letters of recommendation from two (2)
referees who can easily be contacted.
Please send to:
The Permanent Secretary,
Ministry of Works and Transport,
Old Port Bell Road P.O. Box 7174, Kampala. Uganda.
Deadline: 9th June,
2014
2014
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