dfcu Bank Jobs – Head of Branch Distribution

  Banking Jobs in Uganda, Business Administration Jobs in Uganda, Finance Jobs in Uganda, Uncategorized
Organisation: dfcu Bank
Duty Station:  Kampala, Uganda
Reports to: Head of Consumer
Banking
About dfcu: 
Dfcu bank is a fast growing commercial bank offering a variety of
innovative products and services. DFCU Limited was started by the
Commonwealth Development Corporation (CDC) of the United Kingdom and the
Government of Uganda through the Uganda Development Corporation (UDC) under the
name of Development Finance Company of Uganda Limited. Later restructuring
brought in DEG (of Germany) and International Finance Corporation (IFC) as
equal partners with CDC and UDC, each having a 25% stake in the company. Its
objective was to support long-term development projects whose financing needs
and risk did not appeal to the then existing financial commercial lending
institutions.
Job Summary: The Head of
Branch Distribution will give guidance to branches in the areas of Risk
Management and Operational Control, Customer Service, Sales Management, People
Management and Franchise Development to ensure branch profitability in line
with the overall bank strategy.
Key Duties and
Responsibilities: 
  • Significantly contribute to development
    and execution of Consumer Banking strategy.
  • Responsible for drawing and communicating strategy
    and any changes to Regional Managers.
  • Develop and communicate an annual plan to
    optimize the financial, human and physical resources.
  • Support branches to ensure compliance with
    processes and procedures to minimize operational risk.
  • Oversee the overall profitability of the
    branch network.
  • Regularly review performance of all
    branches,
  • Prepare business cases for new branch
    locations.
  • Assist in the identification and recommendation
    of areas for improvement for existing products and processes.
  • Communicate and monitor Customer Service
    standards across the branch network.
  • Manage branch performance standards to
    achieve desired objectives.
  • Ensure that the Consumer Banking loan
    portfolio in all the branches is maintained within the set standards.
  • Provide timely support for branches from
    the support functions.
  • Periodical review of optimal staffing
    levels in branches to increase staff productivity.
  • Provide supervision, monitoring, training
    and mentoring to staff to achieve productivity and performance goals.
  • Support employee training and development
    programs.
Qualifications, Skills and
Experience: 
  • The applicant should possess a good
    bachelor’s university degree.
  • A minimum of eight years’ experience in
    branch banking and operations.
  • Comprehensive knowledge and understanding
    of banking operations and administration.
  • Detailed knowledge of organizational
    structure, workflow, and operating procedures.
  • Comprehensive knowledge of the bank’s laid
    down policies and procedures relating to all areas under control.
  • Good business acumen
  • Excellent people management skills,
  • Excellent interpersonal and oral
    communication skills.
  • Proactive approach to work with a high
    level of maturity and self-drive.
  • Ability to supervise, and train staff,
    including organizing, prioritizing, profiling and scheduling work assignments.
  • Employee development and performance
    management skills.
  • High degree of personal integrity and
    ethical standards
  • Knowledge of excellent customer service
    standards.
How to Apply:  
If you have the above job qualifications
and skills, please send a cover letter along with a detailed CV and relevant
professional/ academic certificates to: Head of Human Resources, dfcu Bank, 2nd
Floor, Jinja Road, P.O. Box 70, Kampala. Uganda
NB: Therefore,
if you do not hear from us by Friday, 20th June, 2014, consider your
application unsuccessful
Deadline: 6th June, 2014

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