Organisation: Barclays
Bank UK
Bank UK
Duty Station: Kampala, Uganda
Reports to: Head of
Business Banking
Business Banking
About Barclays UK:
Barclays is a British
multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
Job Summary: The
Barclays Relationship Manager-Business Banking will oversee and sustain a
portfolio of corporate customers, building long term relationships founded on
efficient and reliable support for their business. This is achieved
particularly through quick risk decisions and managing consistency and quality
of operational service. The primary objective of this job is to maximize
risk-adjusted portfolio contribution.
The incumbent will be responsible for business development both with new
customers and with existing customers where they are expected to increase
“wallet share”.
Barclays Relationship Manager-Business Banking will oversee and sustain a
portfolio of corporate customers, building long term relationships founded on
efficient and reliable support for their business. This is achieved
particularly through quick risk decisions and managing consistency and quality
of operational service. The primary objective of this job is to maximize
risk-adjusted portfolio contribution.
The incumbent will be responsible for business development both with new
customers and with existing customers where they are expected to increase
“wallet share”.
Key Duties and Responsibilities:
1. Sales and Service: 65%
- Maintain
Relationship Plans for all customers in the portfolio such that contact
with customers is prioritized. - Conduct
annual and if appropriate, interim reviews of customers borrowing
facilities - Conduct
annual and if appropriate, interim reviews with non-borrowing customers - Determine
the key messages, e.g. agreed service standards, negotiated pricing,
relationship team contact points and new product changes, deciding upon
the most appropriate communication method - Deal
with and find solutions to customer complaints - Determine
the products that are most effective in meeting customers’ needs and be
able to sell these at short notice both reactively and proactively. - Research,
create and follow up a target list for potential new business.
2. Business Management 30%
- Research,
create and follow up on a target list for potential new business - Identify
priority customers using the Customer Relationship Planning templates to
assess their present and potential contribution. - Gather
all the required information that is needed to prepare and assess credit
applications. Role holder will be expected to input certain key
information such as judgmental information. (They will work with CMA and
CCM resources to construct credit applications). - Control
and quality of the portfolio, using available triggers and adherence to
Risk management guidelines and policies.
3. Staff Management 5%
Day to day coaching and
development of Corporate Managers’ Assistants
development of Corporate Managers’ Assistants
Qualifications, Skills and Experience:
- The
applicant should have exhaustive knowledge of the Bank’s products,
services and policies required to do the job · A detailed knowledge of the
Corporate set of products as well as a broad understanding of products
available in Barclays Capital. - For
Complex products, will have a detailed knowledge of the requirements of
the more sophisticated customers. - Ability
to introduce the product and co-ordinate the introduction of the relevant
Group product specialist. - Broad
knowledge and understanding of policies and strategies within the country
as they relate to the demands of the customer base. - Detailed
understanding of Country and CBRM guidelines and credit risk policies. - Relationship
skills - Excellent
credit Risk skills - General
Corporate skills - Communications
skills
How to Apply:
If you feel challenged by any
of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:
of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:
Click
Here -> Job Number (Type 00157977)
Here -> Job Number (Type 00157977)
Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
Deadline: 5th May,
2014
2014
For
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