US Embassy Career Jobs – Information Resource Center (IRC) Technician

Organisation: United States Embassy, US Mission in Uganda
Duty Station: Kampala, Uganda
Reports to: IRC Director
About Embassy:
Welcome to the United States Embassy in Kampala,
Uganda.  The United States has enjoyed
diplomatic relations with Uganda for over 30 years.  Ambassador Scott H. DeLisi currently heads
the U.S Mission to Uganda.  The Mission
is composed of several offices and organizations all working under the auspices
of the Embassy and at the direction of the Ambassador. 
Among the offices operating under the U.S Mission to
Uganda are:
  • United States Agency for
    International Development (USAID)
  • Centers for Disease
    Control
  • Peace Corps
Job Summary: The Information Resource Center (IRC) Technician will primarily
offer research and reference services to IRC target audiences as well as
mission staff. Also, the incumbent will give advice on collection development
and recommends and implements outreach programming and training and demonstration
activities. The jobholder also uses electronic and traditional resources to
respond to inquiries of moderate complexity from the target audience.
Key Duties and
Responsibilities: 
1. Research and Reference Services (60%):  
  • Solicits requisite details
    and responds to inquiries for basic information from IRC contacts, mission
    staff, and walk-in clients.
  • Pro-actively identifies
    and provides information on U.S. society, policies and practices, and MPP
    theme areas to key audiences.
  • Assists with training new
    users or special groups on internet and other IRC reference materials and
    resources.
  • Identifies and
    disseminates items of interest to Public Affairs staff by reviewing
    incoming documents and periodicals.
  • Stays abreast of emerging
    information technology, and closely follows issues, articles, and reports
    relevant to MPP strategic goals.
2. Programming and Outreach (30%):
  • Recommends to the IRC
    Director target groups, identifies background information, and assists in
    planning and implementing IRC outreach in line with MPP goals and mission
    activities.
  • Actively participates in
    outreach activities, including presentations on the full range of IRC
    resources and services.
  • Support the IRC Director
    in the development of American Corners in target communities/facilities.
    Makes necessary book and equipment orders for American Corners and
    donation projects to outside institutions.
  • Rigorously tracks the
    status of all orders to delivery.
  • Plans, makes, and
    monitors arrangements for IRC programs, exhibits, book discussions, and
    training activities.
  • Assists in the selection
    of materials for book exhibits, poster shows, and other programs in
    support of Public Affairs section activities.
  • Offers advice to the PAO/
    CAO and IRC Director of anything needed to improve IRC
    programs/activities.
  • Schedules appointments
    for researchers from government offices and other contacts. Briefs users
    on IRC services, and provides individual instruction to researchers using
    reference materials in the Center.
  • Participates in professional
    organizations and conferences and maintains contact with information
    professionals to stay abreast of local developments and advise them of IRC
    services
3. Collection
Development: (10%)
  • Recommends to the IRC
    Director the purchase of publications and products to expand and improve
    IRC holdings.
  • Assists in the selection
    of books and videos for the American Spaces;
  • Prepares orders for
    American Spaces, maintains purchase files, and tracks orders. Updates
    content of Follet Destiny Library Management system.
  • Catalogs and classifies
    books and videos and performs other cataloguing duties as necessary.
  • Identifies reference
    materials that are out of date or of marginal interest to the target
    audiences and recommends disposal/replacement to supervisor.
Qualifications,
Skills and Experience: 
NOTE:  All applicants
must address each selection criterion detailed below with specific and
comprehensive information supporting each item.
  • The ideal candidate must
    have attained a university degree in business administration, liberal
    arts, or science.
  • The ideal candidate
    should possess at least three years of progressive work experience in
    library services, office management, public relations, or project
    management in a medium to a large organization is required.
  • Orientation to MPP goals,
    PD programs and objectives by PAO/CAO Instruction in IRC functions by
    PAO/APAO, IRC Associate Director, and Regional Information Officer. Prior
    training in electronic and telecom systems as necessary, as well as
    internet and database search methods is required.
  • Language Proficiency:
    List both English and host country language(s) by level and
    specialization.
  • Level IV (Fluent) in both
    written and spoken English is required.
  • Extensive knowledge and
    understanding of electronic retrieval and delivery tools. Standard
    information science practices and procedures.
  • General working knowledge
    of PD organization and objectives.
  • Some knowledge of U.S.
    culture and society as well as U.S foreign policy is required.
  • Excellent service
    orientation, communication and cross-cultural skills.
  • Demonstrated ability to
    rapidly perform complex reference services and work effectively with
    American and local staffs.
  • Possess the ability to
    plan, organize, and carry out assigned responsibilities, including a coordinated
    outreach plan.
  • Work in close
    coordination with Public Affairs staff to determine resource needs to
    support mission is required.
How to Apply:
All those interested in working with the US mission in
Kampala should send their applications and strictly adhere to the following:
  • Universal Application for
    Employment as a Locally Employed Staff or Family Member (DS-174) Download
    it Here
    .
  • A current resume or
    curriculum vitae.
  • Candidates who claim US
    Veterans preference must provide a copy of their Form DD-214 with their
    application.  Candidates who claim
    conditional US Veterans preference must submit documentation confirming
    eligibility for a conditional preference in hiring with their application.
  • Any other documentation
    (e.g. essays, transcripts/certificates, awards) that addresses the
    qualification requirements of the position as listed above.
Submit Application To:
Human Resources Office
By email at KampalaHR@state.gov.
NB: Only electronic submissions will be accepted and only shortlisted
candidates will be contacted.
Please clearly indicate the position applied for in
the subject area of the email submission.
Please use standard file types such as Microsoft Word
(.doc) and Adobe Acrobat (.pdf) and please send all documents in one file
attachment.
Telephone: 
0414-306001/259-791/5
Deadline: 8th
April, 2014
The US Mission in Kampala provides equal opportunity
and fair and equitable treatment in employment to all people without regard to
race, color religion, sex, national origin, age, disability, political
affiliation, marital status, or sexual orientation.  The Department of State also strives to
achieve equal employment opportunity in all personnel operations through continuing
diversity enhancement programs.
For More Ugandan Jobs, Please Visit https://www.theugandanjobline.com   or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs