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• Supports in carrying out interviews and
  research of documentary evidence;
• Performs basic research on assigned issues
  using investigation files and alternative sources to verify facts,
  identify citations, precedents and draft statements of findings and
  respondent replies to appeals;
• Enlists the continued cooperation of
  witnesses;
• Rigorously prepares and maintains the body
  of investigation reference files including management of individual case
  files;
• Actively participates in initiatives to
  enhance systems for investigatory records management and retrieval.
• Supports investigators with matters under
  investigation including the preparation of flow charts and chronologies;
• Intuitively reviews, verifies and
  processes  investigation
  instruments;
• Extracts key data and updates the
  database, monitors requisite follow-up actions and approvals;
• Processes verbal and written inquiries
  providing detailed information on processes and procedures related to a
  range of investigation activities, instruments and issues; process, draft,
  edit, proofread and finalize for signature/approval a variety of
  correspondence and other communications;
• Draft schedules and services
  meetings/appointments including assisting in the preparation of pre-in and
  post session documents;
• Coordinates with the relevant units;
  prepares and updates the programme of work, delegation and documents
  lists; tracks the status of meetings and follow up actions;
• Assists in the maintenance and operates
  the system for safeguarding the identity of persons who have submitted
  information to OIOS; and maintains statistical records of investigations.
• Offers technical guidance and training to
  junior staff.
• Performs any other duties as assigned by
  the Chief of Section.

• The ideal candidate
  for the aforementioned United Nations Office of Internal Oversight
  Services (OIOS) should hold a High-school diploma or equivalent.
• Possess formal
  qualifications and/or certifications in investigations obtained through
  service with military, police, other governmental or intergovernmental
  agencies and organizations or private enterprise investigative firms is
  desirable.
• At least six years’
  experience in progressively responsible experience in investigative work
  or related area.

• Professionalism:
  Knowledge and understanding of theories, concepts and approaches relevant
  to investigations; good research, analytical and problem-solving skills;
  ability to identify and participate in the resolution of issues/problems;
  ability to apply good judgment in the context of assignments given;
  ability to plan own work and manage conflicting priorities; Ability to
  manage investigations cases; 
  Ability to draft/edit complex investigations reports; Knowledge of
  United Nations policies, procedures and operations including good
  knowledge of the conditions prevailing in areas where the United Nations
  conducts peacekeeping missions. Proven ability to gather evidence and interview
  subjects and witnesses; Shows pride in work and in achievements;
  demonstrates professional competence and mastery in the area of
  investigations; is conscientious and efficient in meeting commitments,
  observing deadlines and achieving results; is motivated by professional
  rather than personal concerns; shows persistence when faced with difficult
  problems or challenges; remains calm in stressful situations. Takes
  personal responsibility for his/her own shortcomings and those of the work
  unit, where applicable. Takes responsibility for incorporating gender
  perspectives and ensuring the equal participation of women and men in all
  areas of work.
• Communication:
  Speaks and writes clearly and effectively; listens to others, correctly
  interprets messages from others and responds appropriately; asks questions
  to clarify, and exhibits interest in having two-way communication; Tailors
  language, tone, style and format to match the audience; demonstrates
  openness in sharing information and keeping people informed.
• Teamwork: Works
  collaboratively with colleagues to achieve organizational goals; Solicits
  input by genuinely valuing others’ ideas and expertise; is willing to
  learn from others; Places team agenda before personal agenda; supports and
  acts in accordance with final group decision, even when such decisions may
  not entirely reflect own position; shares credit for team accomplishments
  and accepts joint responsibility for team shortcomings.

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