Organisation: Techno Brain Ltd
Duty Station: Kampala, Uganda
About Techno Brain Ltd:
Techno Brain is the leading IT solutions, IT training, and BPO/ITES Service Company operating in Africa, USA, India, UK and UAE. Techno Brain is committed to deliver high quality, cost effective and off the shelf solutions to NGO’s, Government, and Private Organizations across the Globe.
Our competences and experience span the entire spectrum of ICT solutions, IT training and BPO/ITES services. Such as Business technology and consulting, Product development, Implementation services, Systems Integration, Customer software development, IT training and Education, Business process outsourcing, IT infrastructure services, IT enabled services and Managed Services.
Key Duties and Responsibilities:
- Meet Minimum sales and collections standards, as set forth by the General Manager
- Attending the walk-in inquiries and achieving the E/R ratio as set forth by the GM
- Encourage the current students to upgrade for higher courses
- Manage and build customer relationships, customer retention,
- Keenly tracking of customer history from joining till completion of the course
- Give presentations, Seminars and briefings to clients as and when required.
- Doing customer satisfaction survey and giving the inputs to the training manager.
- Analyzing the market trends based on customer feedback and update GM about the same.
- Organizing road shows and other indoor / outdoor activities to create brand visibility in the market and to increase enquiry base.
- Submitting MIS and reports as per the guidelines of SM/GM.
- Be very familiar with the latest technologies and products.
- Use software tools on the desktop to track client contact information, communication with potential clients, and other sales-related functions.
Qualifications, Skills and Experience:
- The applicant must hold a relevant Bachelor’s Degree
- At least two to three years’ experience in working with an IT training company will be added advantage.
How to Apply:
If interested in the aforementioned vacancy, please send your updated CV via e-mail to: [email protected]
Deadline: 12th April, 2014 by 3pm
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