Africa:
Banking, Corporate Banking, and Barclaycard operations in 10 countries
organised in four geographic areas: North Africa (Egypt), East and West Africa
(Ghana, Tanzania, Uganda and Kenya),
Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean
(Mauritius and Seychelles).
network of 573 branches and service centres providing a variety of traditional
financial products including retail mortgages, current and deposit accounts,
commercial lending, unsecured lending, credit cards, treasury and investments.
- Deliver strong retail
business performance through leadership of a number of Lead Generators - Responsible for the
overall performance of the Lead Generator team and achieving specific
sales, service, and operational rigour targets. - Responsible for ensuring
the quality of sales to minimise impairment and provisions to the
acceptable standard.
Responsibilities:
- Build, develop and
motivate a high performing team committed to achieving as individuals - Make certain that all team
members are developed to achieve their maximum potential whilst coaching
them to build their awareness of their strengths/development needs - Support in recruiting to
fill manpower gaps within Lead Generator Model at appropriate levels - Manage poor performance
in line with Barclays contract of employment - In the way you lead on a
daily basis, be a role model for your people, do things wholeheartedly,
communicating with passion and enthusiasm embracing change as a way of
working - Creating an empowering
environment for your people encouraging individual ownership, initiative
and challenge of the status quo - Pursue your own
development to increase personal effectiveness acknowledging strengths and
areas for developments - Continuously weed out
poor performers in line with the contracts. - Create a good working
environment thus keeping staff turnover to an acceptable level (less than
2% regrettable losses).
- Implement the BARAF DST
retail strategy for the team, as agreed with the HODS, through the
achievement of: - Company:
hitting all sales and income targets for your team - Controls –
being in control of our business. Ensure 100% KYC & Rigour Compliance
while minimising impairment. Continuously improving the sales process to
make it effective to meet bank objectives. - Customer –
putting the customer in the centre of all we do and resolving customer
queries within SLA. - Sales growth and income
contribution - Working with the Lead
Generator team to achieve sales and service targets through Lead Generator
strategy and provide feedback thereon - Actively participate in
change management activities as required
- Working with the Lead
Generators to deliver exceptional individual performance - Responsible for
performance management directly for assigned Lead Generators - Provide cover for other
Sales Managers. - Offer ongoing coaching,
counselling and feedback to own team. - Identify and recommend
training needs and have plans to satisfy needs.
Skills and Experience:
- Extensive knowledge of
the Bank’s products, services and policies and/or other specialist
knowledge required to undertake the role - The candidate should also
have good working knowledge of the specific BARAF retail product set and
service - Detailed understanding of
the retail network business processes and operating procedures. - Possess the ability to
communicate to all team members in a Lead Generator environment. - Good understanding of BARAF
relevant risk policy - Understanding of the
local competitor market. - Excellent people
Management skills - Communication and
Presentation skills - Significant negotiation
skills - Possess the ability to
focus the team on results - Business awareness
- Good business management
skills - Performance management
skills - Resource management
- Team building
- P C skills
- Excellent planning skills
- Possess the ability to
train others
and believe you can deliver on key deliverables as outlined above, upload your
application letter, current curriculum vitae and photocopies of academic
certificate to our recruitment website detail below:
Here -> Job Number (Type 00156042)
recruits, develops and promotes people on merit, and rewards outstanding
performance, regardless of background and gender.
[email protected]
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