Huawei IT Telecom Jobs – Operations Manager

  Information Technology (IT) and Data Jobs in Uganda, Telecommunication Jobs in Uganda, Uncategorized
Job Title:   Operations Manager
Organisation: Huawei
Duty Station: Kampala, Uganda
Reports To: Core & Software Manager
About Huawei:
Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 140 countries, serving more than one third of the world’s population.
Job Summary: The Huawei Operations manager will be responsible for co-operation project operation work, help client set business target and operation tactics, and responsible part of operation activities; Externally, execute business plan with carriers/third party; new users and business development to increase revenue. Internally, push for product solution, content integration plan and delivery to ensure the quality of product continuous operation; must be proficient in MS Office software especially for excel, passion for work, must be a committed individual.
Key Duties and Responsibilities: 
  • Offer support in marketing analysis research
  • In charge of Operational planning
  • Responsible for offering outputs in the operational reports
  • User Experience Management and Optimization
  • Responsible for offering courteous customer support
  • Data Statistics and Analysis
  • Settlement management
  • Responsible for Partner Management.
  • Perform any other duties as assigned by the supervisor
Qualifications, Skills and Experience: 
  • The ideal candidate should hold a University degree in Telecommunications and Computer Science
  • At least two years’ VAS operation experience
  • Good working knowledge of Microsoft Excel.
  • Previous experience in communicating with customers will be an advantage.
  • Business etiquette, customer orientation, problem solving skill and Customer management skill.
  • Excellent communication skill (Verbal and Written)
  • Great attitude for self learning.
  • Possess the ability to work under pressure.
  • General – additional information
  • Work environment; Office-based with some travelling
How to Apply: 
All suitably qualified candidates with a desire to work in one of the globe’s leading ICT firms, Huawei should apply by visiting the web link below and create a profile on the NFT Consult website by entering their e-mail addresses if convinced you have the job requirements. The applications/CVs should be prepared in English and submitted in either MS Word or PDF format will be considered.

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