USAID FHI 360 Project CHC Jobs – Knowledge Management (KM) Officer

Organisation: FHI 360
Project Name: Communication
for Healthy Communities Project (CHC)
Duty Station: Kampala, Uganda
Reports to: Senior Advisor for Monitoring, Evaluation and Research
(SA-MER)
About FHI:
FHI 360 is a nonprofit human development organization dedicated to
improving lives in lasting ways by advancing integrated, locally driven
solutions. Our professional staff includes experts in education, health,
nutrition, economic development, civil society and environment as well as
crosscutting experts in gender issues, research, applied science, behavior
change and technology giving us the unique mix of capabilities to address
today’s diverse and interrelated development challenges.

Job Summary: The Knowledge Management (KM) Officer will perform
relevant research, writing, editing, events, and social media activities to
equip the CHC project and partners with the systems and disciplines for
demonstrating results, identifying learning opportunities, and improving
implementation. The KM will implement a range of in-person and virtual events,
publications, reports, guidance tools, and other types of knowledge sharing. The
incumbent will also be responsible for tracking trends in health communication,
developing a social media strategy, and maintaining avenues for distribution to
and engagement with key stakeholders. In summary, the position will contribute
to transparent and robust reporting and information dissemination.

Key Duties and Responsibilities:
Under the guidance of the SA-MER, and working closely with the M&E
and Research officers,
  • Technically support the
    identification, collection analyses and dissemination of research and
    evaluation findings,
  • Foster and support use
    of program experiences and research findings for continuous quality
    improvement,
  • Support proposal
    development
Work in liaison with the Data Manager and M&E Officer to:
  • Develop a robust,
    comprehensive knowledge management database
  • Lead maintenance and
    input of data into the knowledge management database
  • Ensure the exchange of
    best practices and lessons learned in CHC and other partners’ health
    communication interventions.
  • Draft and provide
    editorial support to the development of articles, blogs, reports,
    technical briefs, newsletters, and other publications.
  • Write communications
    pieces (success stories, articles, etc.) and create project presentations
  • Take lead in event
    design, organization, and facilitation
  • Research and identify
    opportunities for the project to employ new media formats and
    dissemination channels (podcasts, blogging, webcasts, etc.).
  • Collaborate with the project
    regional and national KM events by working with event organizers of
    national or regional health conferences/events.
  • Maintain (and update)
    a project performance based knowledge management system that tracks all
    project outputs and dissemination; online; mailing, and face to face
  • Support quarterly and
    annual reporting (internally) with the M&E Manager to CHC management
    and USAID/GOU and other partners through the relevant fora (externally
    through the BCC TWGs and related task forces).
  • Assist in the capture and
    input of key results for quarterly and annual reporting including lessons
    learned, working in collaboration with the communications team in order to
    produce accessible, attractive and robust reports to disseminate widely.
  • Identify capacity
    needs and build capacity of partners in relation to KM in close
    collaboration with STOs.
  • Perform any other
    related duties as assigned.
Qualifications, Skills and Experience:
  • The ideal candidate
    should possess at least eight years’ experience managing data collection
  • At least three to five
    years’ experience working directly in knowledge management
  • Past experience
    developing and implementing project implementation timelines
  • Demonstrate
    sensitivity to cultural diversity and understanding of the political,
    contextual, and ethical issues in assigned areas.
  • Articulate and able to
    communicate clearly; demonstrated ability to read, write, and speak fluent
    English and key languages used in Uganda.
  • Demonstrated research,
    writing, and editing experience for both print and Web.
  • Highly self-motivated
    and able to work with minimal direction.
  • Good familiarity and
    knowledge of on-line collaboration tools (e.g. GoToWebinar, Skype, Adobe
    Connect etc) (preferred).
  • Familiarity with
    website design and design software such as In-design and Adobe Photoshop
    (preferred)
  • Willingness to learn
    (required).
FHI 360 has a competitive compensation package and is an equal opportunity
employer.
How to Apply:
All suitably qualified and interested candidates should send a cover
letter with an updated resume  including salary requirements by e-mail to:
uganda-info@fhi360.org. Please indicate the job reference in the subject line
of your email
Deadline: 19th March, 2014

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